“Their dedication to delivering high-quality results is evident at every step.”
Your Apple Fleet, Fully Managed from Day One
The Smarter Way to Run Your Apple Ecosystem at Scale
Request a Quote for our Apple Ecosystem IT Services
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
What Clients Experience When Apple Management Just Works
Fewer tickets, stronger security, and employees who are productive from the moment they power on their first device.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
AWARDS & CERTIFICATIONS
Apple Device Management, Built for the Modern Enterprise
CTS delivers end-to-end management for your entire Apple fleet, covering everything from zero-touch deployment and automated security enforcement to identity integration and app distribution.
Software on Demand, No Tickets
Maximize Productivity, Minimize Waits
A self-service app catalog puts approved software directly in the hands of employees. They install what they need, when they need it, without waiting on IT or requesting admin access.
Security configurations run in the background automatically. FileVault encryption, firewall enforcement, and third-party app updates stay current without any manual intervention from your team.
The result is a leaner support queue and a workforce that rarely hits a productivity wall waiting for tools to arrive.
Corporate Data Stays Corporate
Keep Sensitive Data Secure
Managed Open-In restrictions ensure business documents and email attachments never find their way into personal apps. WhatsApp, personal Dropbox, and similar platforms are blocked at the policy level, not the user level.
App licenses are purchased in bulk through the MDM, keeping ownership firmly with the organization rather than tied to individual accounts. In K-12 settings, this also means student-facing apps stay within your control – no personal Apple IDs required from students or staff.
When a device goes missing, Lost Mode activates remotely, providing geolocation and the option to wipe corporate data before it falls into the wrong hands.
Devices Ready Before Day One
Hit the Ground Running
Zero-touch deployment means hardware ships directly from Apple to the employee. The moment it connects to Wi-Fi, enrollment begins automatically and required profiles start installing without any IT involvement on site.
Device Enrollment Program (DEP) enforcement ensures management profiles cannot be manually removed. Even after a factory reset, the device re-enrolls automatically, keeping it within your organization’s control.
This removes the traditional IT bottleneck from onboarding entirely, letting new hires hit the ground running from the first power-on.
For K-12 environments, the same workflow applies to student devices – carts of iPads or MacBooks can be enrolled at scale without a single manual setup.
Identity That Works Across Platforms
Minimize Complexity for Users
Employees sign into their Macs using existing Microsoft Entra credentials, eliminating the friction of managing separate Apple passwords alongside corporate logins.
Password sync and MFA carry over natively, so security standards already established in your Microsoft environment extend seamlessly to every Apple device in the fleet.
This bridges the gap between Apple hardware and corporate identity infrastructure, reducing login complexity without compromising the access controls your organization depends on.
Our Partners
Secure Devices. Productive Teams. Measurable Business Results.
15+ Years
Supporting and securing IT systems
100+
Businesses across the US trust us
95%
Customer satisfaction rating
Always-Current Hardware Lifecycle Visibility
Purchase history and serial numbers sync automatically from Apple Business Manager into your documentation the moment devices are assigned. No manual data entry, no spreadsheets running a version behind.
Every asset in your fleet carries an accurate, up-to-date record tied directly to the MDM. Serial numbers, enrollment status, and procurement history are always accounted for in one place.
This gives organizations a continuously refreshed hardware lifecycle report without dedicating staff hours to keeping it current.
Your Apple Fleet Deserves Better Than Manual Management
Start running a smarter, more secure Apple environment across your entire organization.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Other IT Services We Offer
Frequently Asked Questions
Can employees still use their devices if they're enrolled in MDM?
Yes. MDM management runs in the background and doesn’t interfere with day-to-day use. Employees access their apps, files, and workflows as normal. The management layer operates at the policy level, not the user experience level.
What happens to company data if a device is lost or stolen?
Lost Mode can be activated remotely to geolocate the device. If it’s unrecoverable, a remote wipe removes all corporate data before it can be accessed by anyone outside the organization.
Do we lose app licenses when an employee leaves?
No. Apps purchased through volume licensing via the MDM remain the property of the organization. Licenses are reassigned to other users or devices without any repurchasing required. This applies equally to schools managing student device programs, where license continuity across academic years is critical.
Can our team still sign in with Microsoft credentials on a Mac?
Yes. The MDM bridges Apple hardware with Microsoft Entra, allowing employees to use existing corporate credentials and MFA to sign into their Macs without managing a separate Apple account.
What if a factory reset device tries to bypass enrollment?
It cannot. DEP enforcement ensures that even after a full factory reset, the device automatically re-enrolls into management the moment it connects to a network. The profile cannot be permanently removed by the user.
Security That Enforces Itself
FileVault encryption and firewall configurations are applied automatically across every managed Mac, closing the gap between security policy and actual device behavior. No user action required, no exceptions tolerated.
Third-party applications receive patches on schedule, reducing the window of exposure that unmanaged updates routinely leave open in most environments.
Consistent enforcement means your security posture doesn’t depend on employee compliance or manual IT checks to stay intact.
App Licenses That Stay With You
Volume-purchased apps are tied to the organization through the MDM, not to the individual accounts of the people using them. Staff turnover doesn’t mean license loss.
Distribution happens centrally, pushing apps to the right devices without requiring employees to access personal Apple IDs or navigate the App Store independently.
Ownership, visibility, and control over every app in your environment remain with the organization regardless of how frequently your team changes.