“Their dedication to delivering high-quality results is evident at every step.”
Backup and Disaster Recovery
Minimize downtime and data loss with reliable backups and rapid recovery, all guided by a strategic team that plans for your long-term stability.
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CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
What Clients Say About Our Backup and Recovery
Hear from organizations who trust Charter Technology Solutions to keep their data protected and operations running smoothly.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
Backup and Disaster Recovery: Service Breakdown
Comprehensive recovery planning and data protection
Backup Automation
Automated Backup Management
Automated backup management ensures your data is always protected, without manual intervention or gaps. Charter Technology Solutions centralizes backup monitoring, applies automated alerts for failed jobs, and maintains detailed documentation. This approach guarantees that your files, databases, and cloud platforms (including Microsoft 365 and Google Workspace) are backed up consistently. Enjoy confidence that your data is secure and easily restorable in the event of accidental deletion, cyber incidents, or system failures.
Disaster Recovery Plans
Documented Disaster Recovery
Disaster recovery planning is more than just a backup, it’s a holistic process that prepares your organization to restore operations quickly after any disruption. Charter Technology Solutions delivers a documented 30-day recovery plan tailored to your specific infrastructure, including step-by-step procedures, role assignments, and contact workflows. Regular testing and drills ensure your team is prepared, so you can minimize downtime and avoid confusion when minutes matter most.
Cloud & Hybrid Backup
Cloud & Hybrid Data Protection
Cloud and hybrid data protection covers both on-premises and cloud environments for total peace of mind. Charter Technology Solutions leverages secure cloud backups for platforms like Microsoft 365 and Google Workspace, while also supporting local servers and endpoints. This hybrid approach reduces the risk of permanent data loss, covers emerging threats, and supports compliance with insurance and audit requirements. Clear reporting keeps you informed and ready for any scenario.
Compliance Documentation
Compliance & Audit Readiness
Compliance and audit readiness are essential for many organizations. Charter Technology Solutions creates clear, audit-friendly backup policies aligned with NIST CSF and insurance requirements. Regular reviews, risk registers, and documentation updates keep your recovery practices in sync with evolving standards, helping you avoid costly penalties and ensure business continuity compliance.
Strategic Project Management
Strategic Advisory & Oversight
Strategic advisory and project management ensure your backup and disaster recovery program aligns with long-term business goals, not just technology needs. You benefit from a service-first team that manages vendor coordination, budgets, and roadmaps, taking ownership of provider transitions and infrastructure changes. This reduces internal overhead and delivers a seamless, predictable recovery process from start to finish.
Device Backup & Tracking
Device & Asset Protection
End-user device backup and asset protection extend your coverage beyond servers to every laptop, desktop, and mobile device. Charter Technology Solutions manages asset inventories, tracks device status, and supports lost or unreturned device recovery. Automated alerts and proactive support reduce the risk of data loss from hardware issues or unreturned student/staff devices, helping your organization stay secure and accountable.
Proven Results in Data Protection and Recovery
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After Three Months
Keep Your Data Safe and Your Business Running
Protect your organization from unexpected outages and data loss with a robust backup and disaster recovery plan tailored to your needs. With Charter Technology Solutions, you get more than just a backup, you gain a documented, end-to-end recovery process driven by experienced IT professionals. Expect clear timelines, strategic guidance, and responsive support that keeps your operations resilient, no matter what comes your way.
Request a Backup & Disaster Recovery Consultation Today
Safeguard your data and minimize downtime with a proven recovery strategy.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does the Backup and Disaster Recovery service include?
Your Backup and Disaster Recovery service covers automated data backups, rapid restoration capabilities, and proactive monitoring to ensure your business can recover quickly after any disruption. You get protection for files, applications, and cloud data, including Microsoft 365 and Google Workspace. The service also includes documented recovery plans so your team knows exactly what to do if something goes wrong.
How will Backup and Disaster Recovery benefit my organization?
With Backup and Disaster Recovery, you can minimize downtime and avoid costly data loss. This service ensures your data and systems are protected against ransomware, accidental deletion, or hardware failure. Youll have confidence knowing your operations can continue with minimal interruption, and your compliance or audit needs are supported by proper documentation.
What is the process for setting up backup and recovery for my business?
The setup process follows a clear, step-by-step plan:
- Assessment of your current systems and data needs
- Implementation of secure, automated backup solutions
- Configuration of recovery plans tailored to your workflows
- Ongoing monitoring and regular testing to make sure recovery works when needed
This approach reduces confusion and ensures a smooth transition with minimal disruption.
How long does it take to fully implement Backup and Disaster Recovery?
Most organizations are fully protected within 30 days. The implementation plan is structured to avoid disruption to your daily operations and includes regular updates so you always know the projects status. If your environment is complex, the approach is adjusted to ensure every critical system is covered without delays.
What makes this Backup and Disaster Recovery service different from others?
You benefit from a strategic advisory team that manages your backup and disaster recovery roadmap, not just the technical setup. Youll get support for vendor coordination, seamless onboarding, and regular reviews to keep your recovery plans current. This high-touch approach goes beyond basic backups, giving you long-term peace of mind and personalized guidance.
Comprehensive Protection for Modern Workflows
- Automated, verified backups for Microsoft 365, Google Workspace, and on-premises data
- Documented disaster recovery procedures that minimize downtime and confusion
- Regular testing and monitoring to ensure backups are current and restorable
- Strategic planning and advisory support to align IT recovery with your business goals
- Clear reporting and audit trails for compliance and insurance readiness
Responsive Support When You Need It Most
Experience peace of mind knowing your critical data and systems are protected by a proactive team with a service-first culture. With rapid response times, clear communication, and hands-on support, you’re never left guessing during a crisis. Charter Technology Solutions brings 15 years of proven results and strong project management to every backup and disaster recovery engagement.