“CTS has been punctual and collaborative. They listen and are capable.”
Email Security Audit
Email Security Audits that uncover gaps, reduce phishing, and align with compliance.
Request a Quote for our Email Security Audit
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
Trusted by Schools and Organizations for Reliable Security
Hear from leaders who have reduced risk and gained peace of mind with Charter's expert audits.
Adam Archer
Director of Technology, United Nations International School
“First, I want to say that the charging cart wiring installation was truly not an issue at all. Projects of this size and complexity always have moving pieces, and what matters most is having great partners who work together to find solutions. Your team’s flexibility, responsiveness, and willingness to jump in are exactly what make working with CTS such a wonderful experience. We are one team working toward the same goal, and I have always felt that from every interaction with all of you. I also wanted to take this opportunity to recognize you and the entire CTS team.
You guys are an incredible group of professionals. Over the past year, from helping us open MESA South Brooklyn to supporting our continued expansion, everyone we’ve had the pleasure of working with has been absolutely outstanding. Each of you is professional, knowledgeable, detail-oriented, responsive, kind, and genuinely invested in our success. The level of care you bring to your work does not go unnoticed. Our jobs are incredibly demanding, and having a partner like CTS makes what could be a stressful process feel organized, collaborative, and seamless. As Director of Operations, I work with many vendors and partners, and I can honestly say CTS has been one of the very best teams I’ve ever had the privilege of working with. Beyond the technical expertise, it’s your attitude, partnership, and commitment to doing what’s best for our school that truly set you apart. Thank you for everything you guys have done and continue to do for MESA. I am incredibly grateful for each of you. You guys are an exceptional team representing CTS. Looking forward to continuing our partnership for many years to come.”
Mariana Romano
Director of Operations, MESA Charter High School
“CTS currently provides our 24x7x365 Managed Detection and Response (MDR) and Endpoint Detection and Response (EDR) services. Their Security Operations Center is exceptionally responsive, identifying and remediating potential threats quickly—often before they have the opportunity to impact our business. Their proactive approach has significantly strengthened our security posture and helped us avoid disruptions that could have resulted in downtime or operational issues. Beyond security monitoring, we’ve engaged CTS on Level 1, Level 2, and Level 3 support activities. Whether it’s remote troubleshooting or coordinating on-site support, their technicians and engineers have consistently executed with confidence and professionalism. They have efficiently dispatched resources to our branch offices in Connecticut and Massachusetts when needed, ensuring issues were resolved promptly and with minimal disruption to our users. CTS has become a trusted extension of our IT team. They are currently assisting us with Microsoft 365 tenant migration projects, and we will also be working with them to manage our Microsoft 365 licensing going forward. Their expertise with Microsoft technologies and their ability to manage complex projects have been invaluable. What stands out most about CTS is their responsiveness, technical depth, clear communication, and commitment to customer success. Regardless of the size or complexity of the issue, their team takes ownership, follows through, and consistently delivers high-quality results. I would highly recommend Charter Technology Solutions to any organization looking for a dependable IT and cybersecurity partner.”
John Packham
IT Manager, VJ Technologies
“Working with CTS has been an exceptional experience for PEACE Academy. Their team has consistently demonstrated professionalism, responsiveness, and a genuine commitment to supporting mission-driven organizations like ours. Beyond their technical expertise, what has stood out most is their willingness to serve as a true thought partner. CTS has supported us across multiple fronts — from strengthening operational infrastructure to assisting with fundraising strategy and board development — always bringing insight, creativity, and a solutions-oriented mindset to the table. As a growing educational organization, having partners who understand both the technical and organizational realities of nonprofits and schools is invaluable. The CTS team has been reliable, proactive, and deeply supportive throughout our engagement. We are incredibly grateful for the partnership and highly recommend CTS to any school, nonprofit, or organization seeking a trusted and forward-thinking technology and strategic partner.”
Michael Olaiya
Board Chair, PEACE Academy
“The high-touch customer service CTS provides is unlike any other IT company I have worked with.”
Nordblom Company
Director of HR & Office Administration
“They were very responsive and eager to support and help.”
Shahrzad Makaremi
Senior Director of Operations, Array Education
“CTS was professional and delivered on time throughout the engagement.”
Stephen Falla Riff
Consultant, Stephen Falla Riff
“This customized relationship allows us to move forward with confidence.”
David Casapao
Director of IT Operations, Brooklyn Prospect Charter School
“What stands out most about CTS is their combination of technical expertise and proactive collaboration.”
Zoranlly Burgos
Deputy COO, Brilla Schools
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
Matt Salvatierra
Chief Financial Officer, Brilla Public Charter Schools
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Their dedication to delivering high-quality results is evident at every step.”
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
AWARDS & CERTIFICATIONS
Detailed Email Security Audits That Deliver Real Results
Comprehensive risk assessment and actionable guidance
Vulnerability Assessment
Uncover Hidden Vulnerabilities
Charter’s comprehensive vulnerability assessment goes beyond surface-level scans to uncover hidden risks in your email environment. The team reviews authentication methods, email routing rules, and access controls, identifying misconfigurations or exposures that could allow unauthorized access. Detailed reports highlight both technical and human-factor risks, empowering you to take decisive action before attackers exploit vulnerabilities.
Policy and Compliance Review
Ensure Policy & Compliance Alignment
Email policy and compliance reviews ensure your organization meets industry and regulatory standards, including alignment with NIST CSF and insurance requirements. Charter provides a full analysis of your current email retention, encryption, and usage policies. Recommendations address both technical gaps and user practices, supporting audit readiness and reducing the risk of compliance violations or costly data breaches.
Phishing Simulation & Analysis
Test and Train User Resilience
Through realistic phishing simulations and behavior analysis, Charter evaluates your users’ resilience to social engineering threats. Reports reveal how well employees recognize suspicious emails, where more training is needed, and which accounts may be at higher risk. This targeted user-level insight helps you prioritize awareness efforts and reduce the chance of a successful phishing attack.
Configuration Checkup
Review Email Security Configurations
Charter’s configuration checkup examines all core email security settings, including SPF, DKIM, DMARC, anti-spam, and anti-malware filters. The team verifies that protective measures are properly deployed and up to date. You receive a clear summary of what’s working, what needs improvement, and step-by-step instructions for closing identified gaps, making technical remediation straightforward for your IT team or provider.
Actionable Audit Reporting
Receive Clear, Prioritized Reporting
Actionable reporting is at the heart of every Charter Email Security Audit. Reports include a prioritized list of recommendations, mapped to risk level and business impact, so you can address the most critical items first. Each report is written in clear, jargon-free language and includes visual summaries to help decision-makers understand urgency and next steps at a glance.
Ongoing Support
Get Expert Remediation Support
Charter’s follow-up support ensures your organization isn’t left navigating changes alone. After the audit, you gain access to expert guidance for remediation, policy updates, and user training. The team is available to answer questions, clarify technical details, and help implement solutions, so your business stays secure and ready for future compliance audits or insurance reviews.
Our Partners
Proven Email Security Audit Results You Can Rely On
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After Three Months
Close Gaps and Reduce Email Threats with Every Audit
Protect your organization from preventable email attacks with a comprehensive audit designed to uncover real risks and deliver practical solutions. Charter Technology Solutions analyzes your current email environment, configuration, and user behaviors to find vulnerabilities before attackers do. Every audit includes actionable recommendations that align with compliance frameworks and insurance requirements, giving you confidence that your email system is secure and future-ready.
Request Your Email Security Audit Today
Gain clarity on your email risks and stop threats before they impact your business.
Case Study: Network Expansion & Technology Refresh
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does an Email Security Audit include for my organization?
An Email Security Audit reviews your current email systems, checks for vulnerabilities, and evaluates protection against threats like phishing and spoofing. You receive a detailed assessment of your security settings, user practices, and compliance gaps. The audit highlights where your data and users are at risk, so you know exactly what needs to be fixed.
How will an Email Security Audit improve our business security?
An Email Security Audit helps you spot risks before they become incidents. You benefit from clear recommendations that reduce phishing attempts, secure sensitive data, and align with compliance requirements. This means fewer disruptions, better protection for your team, and greater peace of mind for your stakeholders.
What is the process for conducting an Email Security Audit?
The process starts with a discovery session to understand your current setup. Each step is documented:
- Review of email settings and policies
- Testing for vulnerabilities and misconfigurations
- User behavior analysis
- Actionable reporting with prioritized next steps
You get transparency at every stage, so you always know what is happening.
How long does an Email Security Audit take and what should we prepare?
Most audits are completed within 2-3 weeks, depending on your environment size. You will need to provide access to your email platform and policies. There is minimal disruption, most work happens in the background, so your daily operations continue smoothly.
Why choose this Email Security Audit service over others?
This Email Security Audit stands out because you get:
- Expert analysis from a team with 15+ years in IT and cybersecurity
- Clear, actionable recommendations tailored to your real-world needs
- Access to strategic guidance, going beyond quick fixes to help you plan long term
- Support for compliance, insurance, and future growth
Identify Risks and Get a Clear, Practical Action Plan
- Pinpoint security misconfigurations that open the door to phishing and account compromise.
- Assess user-level risks by reviewing login activity, forwarding rules, and permission settings.
- Verify alignment with NIST CSF and key compliance standards for insurance and audits.
- Test your filters and threat detection tools to ensure they’re working as intended.
- Receive a prioritized action plan to quickly address critical vulnerabilities.
Expert Guidance and Ongoing Support for Lasting Security
Rely on expert-led audits, not automated scans, for results you can trust. Charter’s team uses industry best practices, proven frameworks, and years of experience to guide your organization through the entire process. All findings are documented clearly, with ongoing support to help your team implement changes, train users, and keep your environment safe long after the audit is complete.