“Their dedication to delivering high-quality results is evident at every step.”
Fully Managed Cybersecurity
Protect your data, users, and reputation with 24/7 managed cybersecurity that meets insurance and audit standards.
Request a Quote for our Fully Managed Cybersecurity
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Trusted by Schools and Businesses for Reliable Protection
Hear from leaders who rely on Charter Technology Solutions for responsive support, expert guidance, and lasting cybersecurity results.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
What's Included in Fully Managed Cybersecurity
Layered defense, compliance, and proactive management
Threat Monitoring
24/7 Threat Monitoring & Response
Round-the-clock monitoring ensures threats are detected and responded to the moment they arise. This proactive approach minimizes the window of vulnerability and helps keep your business running smoothly. The Charter Technology Solutions team uses advanced tools and proven processes to identify suspicious activity, isolate risks, and provide actionable alerts, giving you confidence that your environment is always under expert watch.
User Training
User Security Training & Simulations
Phishing simulations and ongoing security training empower your staff to recognize and avoid real-world threats. This user-focused approach addresses the most common entry point for attacks, human error, by building awareness and safe behaviors. You benefit from fewer preventable incidents, reduced downtime, and a culture of security that extends beyond technology alone.
Cloud Backup
Cloud Data Backup & Recovery
Protect critical business data with automated, cloud-based backups for Microsoft 365 and Google Workspace. This service guards against accidental deletions, cyberattacks, and hardware failures, ensuring you can quickly restore files when needed. Regular testing and expert management provide reliable recovery and business continuity, so your data is never left to chance.
Policy Documentation
Custom Policy Development & Compliance
Receive comprehensive policy documentation tailored to your business and aligned with the NIST Cybersecurity Framework. With 20, 25 policies developed per client, you’ll meet insurance and audit requirements without the headache of navigating compliance alone. This support not only reduces the risk of denied claims or penalties but also provides a clear roadmap for ongoing security improvements.
Continuous Review
Quarterly Cyber Risk Reviews
Continuous cyber review keeps your defenses sharp by updating risk registers, assessing new threats, and refreshing documentation each quarter. This methodical process ensures your security strategy evolves as risks change, supporting better decision-making and showing auditors or insurers you’re committed to proactive, best-practice protection.
Insurance Support
Insurance Readiness & Guidance
Charter Technology Solutions’ managed cybersecurity includes guidance and technical support for meeting insurance requirements, including coverage of 87 NIST CSF 2.0 subcategories. This expertise helps you avoid premium hikes, pass audits, and demonstrate compliance, so you can focus on running your business with confidence that your coverage is secure.
See the Measurable Impact of Managed Cybersecurity
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After 3 Months
Uninterrupted Protection and Compliance, Handled for You
Fully Managed Cybersecurity from Charter Technology Solutions gives you round-the-clock threat monitoring, proactive risk reduction, and expert support tailored to your organization’s needs. With a dedicated team handling everything from user training to policy documentation, you’ll avoid lengthy exposures, meet insurance requirements, and reduce internal overhead. This service delivers clarity, accountability, and measurable protection, without the stress of managing complex security in-house.
Request a Managed Cybersecurity Consultation Today
Experience stronger protection, compliance, and peace of mind with expert cybersecurity support.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does Fully Managed Cybersecurity include for my business or school?
Fully Managed Cybersecurity covers 24/7 threat monitoring, user-level protection like phishing training, policy development based on NIST CSF, and regular risk reviews. You also get cloud backup for Microsoft 365 and Google Workspace. This holistic approach helps you stay audit- and insurance-ready, reduces preventable breaches, and keeps your data safe no matter where your users work.
How will Fully Managed Cybersecurity benefit my organization day to day?
With Fully Managed Cybersecurity, you can expect:
- Faster detection and response to threats, reducing downtime
- Continuous protection for remote and on-site users
- Fewer phishing incidents through staff training and email filtering
- Peace of mind knowing your data is backed up and policies are up to date
This helps you focus on your work, not security headaches.
What is the process for onboarding to managed cybersecurity services?
The onboarding process follows a documented 30-day plan to ensure a smooth transition. You receive clear communication at every step, from initial assessment and risk review, to setting up monitoring and user protections. All provider transitions are managed for you, so theres no disruption or confusion during rollout.
How long does it take to implement managed cybersecurity and what does it cost?
Implementation typically takes about 30 days, including assessment, setup, and policy development. Pricing depends on your organization size, number of users, and specific needs. Youll receive a clear quote up front so you can budget accurately, with no surprise fees during onboarding or ongoing support.
Why should I choose this provider for Fully Managed Cybersecurity over others?
You benefit from a team with 15 years of experience, a service-first culture, and proven expertise supporting schools and businesses. Unique features include strategic advisory support, insurance-ready policy development, and quarterly risk reviews. You get a clear process, fast response times, and real references from clients who value high-touch care.
Key Features That Strengthen Your Security Posture
- 24/7 threat monitoring: Rapid detection and response to minimize exposure time.
- User-level protection: Ongoing phishing simulations and security training reduce human error.
- Cloud data backup: Protects your Microsoft 365 and Google Workspace data from loss or attack.
- Insurance-ready policies: 20-25 NIST CSF-aligned policies per client support audit and coverage needs.
- Quarterly cyber reviews: Regular risk assessments and documentation updates keep you ahead of new threats.
Proven Experience, High-Touch Support, and Lasting Results
With Charter Technology Solutions, your cybersecurity is managed by a team with 15+ years of proven results and a service-first culture. You get experienced guidance, clear communication, and solutions built around your business goals, not generic products. Every process is documented, every risk addressed, and your staff is empowered with the know-how to make smart, safe decisions. That means fewer surprises and more confidence in your organization’s security.