“Their dedication to delivering high-quality results is evident at every step.”
Google Workspace
Google Workspace management made seamless, real-time support, secure data, and expert onboarding.
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CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
What Clients Say About Google Workspace Support
Hear how tailored Google Workspace management delivers clarity, security, and peace of mind.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
AWARDS & CERTIFICATIONS
Detailed Google Workspace Management Solutions
Seamless onboarding, security, and ongoing support
Onboarding & Account Setup
Streamlined Onboarding & User Management
Centralized onboarding and user management ensure every account is set up correctly from day one. Charter Technology Solutions coordinates with your team, manages provider transitions with a structured 30-day plan, and documents every step. This approach eliminates confusion and downtime, so new users can access Google Workspace quickly. Expect a seamless experience and ongoing support for account changes, permissions, and training.
Asset Management
Centralized Device & Asset Tracking
Device and asset management includes automated alerts, real-time status checks, and centralized inventory. Every device, laptop, Chromebook, or tablet, is tracked and managed through a single, secure platform. Detailed reporting helps identify missing or unreturned devices, while direct support guides you through recovery or loss-prevention steps. This reduces risk and maximizes the value of every hardware investment.
Cloud Backup
Reliable Cloud Backup & Recovery
Managed cloud backup for Google Workspace protects your organization from accidental deletion, cyber threats, or data corruption. Backups run regularly and securely, covering Gmail, Drive, and more. In the event of loss, rapid recovery options ensure your files and emails are restored without disruption. Rely on robust data protection that meets audit and insurance requirements for peace of mind.
Security & Compliance
Proactive Security & Policy Support
Security and compliance are embedded through proactive policy development, user-level protection, and ongoing monitoring. Charter Technology Solutions drafts 20, 25 customized cybersecurity policies per client, built around industry standards like NIST CSF. Services include phishing simulations and security awareness training, reducing preventable threats and supporting insurance or audit readiness for your Google Workspace environment.
IT Support
Responsive Technical Support
Expert troubleshooting and responsive support mean Google Workspace issues are addressed quickly by skilled staff. From everyday questions to complex technical problems, you get knowledgeable guidance, fast resolution, and clear communication at every step. No issue is closed until you are satisfied, ensuring reliable operations and minimal downtime for your organization.
Reporting & Planning
Custom Reporting & Strategic Insights
Custom reporting and budget insights help you track technology usage, plan for growth, and optimize spending. Regular reports highlight trends, device status, and opportunities for improvement. Strategic advisory sessions align your Google Workspace environment with broader organizational goals, ensuring clarity and confident decision-making as your needs evolve.
Our Partners
See Real Results With Expert Google Workspace Management
75%
Reduction in IT issues within three months
<15 minutes
Average service ticket response time
75%
First call issue resolution rate
Unlock Secure, Reliable Google Workspace Management
Google Workspace management from Charter Technology Solutions ensures seamless deployment, reliable user support, and secure cloud operations. Every organization benefits from tailored onboarding, centralized device tracking, and proactive data backup. With 15 years of proven experience and a high-touch approach, your team gains confidence and clarity while reducing internal IT overhead, risk, and frustration.
Get a Custom Google Workspace Solution Today
Switch to Google Workspace for seamless collaboration, secure data, and reliable support.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Other IT Services We Offer
Frequently Asked Questions
What does Google Workspace management include for my organization?
Google Workspace management covers everything needed to keep your environment efficient and secure. This includes user account setup, device management, access controls, centralized asset tracking, cloud data backup, and ongoing support for your team. You also get expert guidance on best practices, so your staff can collaborate smoothly and stay protected.
How can google workspace help improve collaboration for my team?
Google Workspace brings your team together with shared calendars, real-time document editing, and secure cloud storage. You can easily schedule meetings, co-author files, and access work from anywhere. These features reduce email back-and-forth and help everyone stay on the same page, making teamwork simpler and faster.
What is the process for onboarding to google workspace?
Onboarding to google workspace follows a structured 30-day plan designed to minimize disruption. You get a clear timeline for user migration, device setup, and training. All steps are documented so you know whats happening at every stage, and experts handle provider transitions to ensure a smooth start for your staff.
How quickly can you migrate our data to google workspace?
Most migrations to google workspace are completed within 30 days, depending on the size and complexity of your environment. The process is carefully managed to avoid downtime and keep your team productive. You receive regular updates so you always know your project status.
Why should I choose your team for google workspace support?
You get fast, 24/7 support with response times under 20 minutes, plus access to a strategic advisory team that helps with planning and budgeting. Your technology is managed by experienced professionals who take ownership of every detail, from onboarding to security, so you can focus on your core work without IT headaches.
Comprehensive Support, From Onboarding to Security
Experience the difference with Charter Technology Solutions:
- Rapid onboarding for new staff and students, minimizing setup delays
- Automated device status checks and centralized asset inventory
- Expert guidance on best practices and policy development
- Managed cloud backup to prevent permanent data loss
- Responsive support for troubleshooting, updates, and user management
Reliable processes and proven results ensure your Google Workspace runs smoothly.
Reduce Risk and Gain Clarity With Expert Oversight
Stay ahead of risks and reduce IT stress with strategic oversight and custom reporting. Charter Technology Solutions manages transitions, coordinates with vendors, and delivers budget insights so your Google Workspace environment supports your goals. Eliminate confusion, prevent delays, and empower your team with a clear, documented process built for education and business environments.