“CTS has been punctual and collaborative. They listen and are capable.”
IT Procurement Services
Eliminate IT purchasing headaches with expert procurement and asset management from Charter Technology Solutions.
Request a Quote for our IT Procurement Services
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
See What Clients Say About Charter's Procurement Services
Trusted by schools and businesses for reliable, high-touch IT management and purchasing
Adam Archer
Director of Technology, United Nations International School
“First, I want to say that the charging cart wiring installation was truly not an issue at all. Projects of this size and complexity always have moving pieces, and what matters most is having great partners who work together to find solutions. Your team’s flexibility, responsiveness, and willingness to jump in are exactly what make working with CTS such a wonderful experience. We are one team working toward the same goal, and I have always felt that from every interaction with all of you. I also wanted to take this opportunity to recognize you and the entire CTS team.
You guys are an incredible group of professionals. Over the past year, from helping us open MESA South Brooklyn to supporting our continued expansion, everyone we’ve had the pleasure of working with has been absolutely outstanding. Each of you is professional, knowledgeable, detail-oriented, responsive, kind, and genuinely invested in our success. The level of care you bring to your work does not go unnoticed. Our jobs are incredibly demanding, and having a partner like CTS makes what could be a stressful process feel organized, collaborative, and seamless. As Director of Operations, I work with many vendors and partners, and I can honestly say CTS has been one of the very best teams I’ve ever had the privilege of working with. Beyond the technical expertise, it’s your attitude, partnership, and commitment to doing what’s best for our school that truly set you apart. Thank you for everything you guys have done and continue to do for MESA. I am incredibly grateful for each of you. You guys are an exceptional team representing CTS. Looking forward to continuing our partnership for many years to come.”
Mariana Romano
Director of Operations, MESA Charter High School
“CTS currently provides our 24x7x365 Managed Detection and Response (MDR) and Endpoint Detection and Response (EDR) services. Their Security Operations Center is exceptionally responsive, identifying and remediating potential threats quickly—often before they have the opportunity to impact our business. Their proactive approach has significantly strengthened our security posture and helped us avoid disruptions that could have resulted in downtime or operational issues. Beyond security monitoring, we’ve engaged CTS on Level 1, Level 2, and Level 3 support activities. Whether it’s remote troubleshooting or coordinating on-site support, their technicians and engineers have consistently executed with confidence and professionalism. They have efficiently dispatched resources to our branch offices in Connecticut and Massachusetts when needed, ensuring issues were resolved promptly and with minimal disruption to our users. CTS has become a trusted extension of our IT team. They are currently assisting us with Microsoft 365 tenant migration projects, and we will also be working with them to manage our Microsoft 365 licensing going forward. Their expertise with Microsoft technologies and their ability to manage complex projects have been invaluable. What stands out most about CTS is their responsiveness, technical depth, clear communication, and commitment to customer success. Regardless of the size or complexity of the issue, their team takes ownership, follows through, and consistently delivers high-quality results. I would highly recommend Charter Technology Solutions to any organization looking for a dependable IT and cybersecurity partner.”
John Packham
IT Manager, VJ Technologies
“Working with CTS has been an exceptional experience for PEACE Academy. Their team has consistently demonstrated professionalism, responsiveness, and a genuine commitment to supporting mission-driven organizations like ours. Beyond their technical expertise, what has stood out most is their willingness to serve as a true thought partner. CTS has supported us across multiple fronts — from strengthening operational infrastructure to assisting with fundraising strategy and board development — always bringing insight, creativity, and a solutions-oriented mindset to the table. As a growing educational organization, having partners who understand both the technical and organizational realities of nonprofits and schools is invaluable. The CTS team has been reliable, proactive, and deeply supportive throughout our engagement. We are incredibly grateful for the partnership and highly recommend CTS to any school, nonprofit, or organization seeking a trusted and forward-thinking technology and strategic partner.”
Michael Olaiya
Board Chair, PEACE Academy
“The high-touch customer service CTS provides is unlike any other IT company I have worked with.”
Nordblom Company
Director of HR & Office Administration
“They were very responsive and eager to support and help.”
Shahrzad Makaremi
Senior Director of Operations, Array Education
“CTS was professional and delivered on time throughout the engagement.”
Stephen Falla Riff
Consultant, Stephen Falla Riff
“This customized relationship allows us to move forward with confidence.”
David Casapao
Director of IT Operations, Brooklyn Prospect Charter School
“What stands out most about CTS is their combination of technical expertise and proactive collaboration.”
Zoranlly Burgos
Deputy COO, Brilla Schools
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
Matt Salvatierra
Chief Financial Officer, Brilla Public Charter Schools
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Their dedication to delivering high-quality results is evident at every step.”
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
AWARDS & CERTIFICATIONS
Comprehensive IT Procurement and Asset Management Solutions
Streamlined device purchasing and management workflows
Centralized Asset Inventory
Centralized Asset Inventory Visibility
Centralized Asset Inventory provides a single, up-to-date view of every device in your environment. The Charter Technology Solutions team tracks all laptops, tablets, and peripherals from acquisition through retirement. This transparency prevents loss, enables accurate reporting, and supports compliance needs. Schools and businesses gain the ability to know the status and location of every asset, reducing overhead and costly surprises.
Automated Alerts & Status Checks
Automated Alerts & Status Notifications
Automated Alerts & Device Status Checks ensure you always know when action is needed. Receive real-time notifications for overdue returns, missing equipment, or status changes. This proactive approach enables fast intervention, reduces risk, and minimizes downtime. Staff can act quickly to resolve issues, saving time and protecting your technology investment from preventable loss.
Onboarding & Offboarding
Seamless Onboarding & Offboarding
Seamless Onboarding & Offboarding means every device is assigned, tracked, and reclaimed efficiently. Charter Technology Solutions manages the full device lifecycle, handling all onboarding and offboarding logistics for staff and students. This process eliminates confusion, ensures accurate records, and streamlines transitions when people join or leave, reducing gaps in coverage and risk of unreturned devices.
Vendor Coordination
Vendor & Provider Coordination
Vendor & Provider Coordination takes the hassle out of procurement and supplier management. Benefit from strategic guidance and negotiation support, ensuring you get the best pricing, warranties, and technology fit. Charter Technology Solutions acts as your single point of contact, managing communications and orchestrating smooth provider transitions with a documented 30-day plan to keep operations running smoothly.
Custom Reporting
Custom Reporting & Budget Insights
Custom Reporting & Budget Insights provide clarity into your IT spending and resource allocation. Charter Technology Solutions delivers tailored reports that break down costs by department, user, or device type. This empowers leadership to make informed decisions, identify savings opportunities, and plan for future purchases based on real data instead of guesswork.
Loss Prevention
Loss Prevention & Recovery Support
Loss Prevention & Recovery Support includes robust protocols for unreturned or missing devices. When collection efforts stall, leverage tracking tools, direct family outreach, and, if needed, remote disabling to protect your assets. These measures help recover equipment, deter unauthorized use, and reinforce responsible device management across your organization.
Our Partners
Proven Results from Transparent IT Procurement and Asset Management
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After 3 Months
End-to-End IT Procurement That Prevents Delays and Surprises
Streamline your technology purchasing and device management with Charter Technology Solutions’ IT Procurement Services. Receive strategic guidance from a dedicated advisory team that oversees vendor selection, hardware acquisition, and inventory tracking. Each implementation follows a clear, documented process, avoiding confusion, minimizing delays, and supporting compliance. Benefit from high-touch support and proven project management at every step, ensuring technology investments deliver real value.
Request an IT Procurement Consultation Today
Gain clarity and control over IT spending with expert procurement support.
Case Study: Network Expansion & Technology Refresh
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does IT Procurement Services include for schools and businesses?
IT Procurement Services cover everything from sourcing new devices and software to vendor coordination and provider transitions. You get centralized asset inventory, automated alerts for device status, support for lost or unreturned devices, and custom reporting tools. This means less time managing purchases and more clarity in your technology investments.
How will IT Procurement Services help reduce internal overhead?
By outsourcing IT procurement, you eliminate the need for your team to manage sourcing, vendor negotiations, and onboarding. This service centralizes processes, provides expert guidance on budget planning, and ensures devices are tracked and deployed efficiently. You gain more time to focus on core operations while reducing costly errors and delays.
What is the typical process for onboarding new devices or providers?
The onboarding process is structured around a documented 30-day plan to prevent disruption. You can expect:
- Seamless coordination with vendors and providers
- Centralized inventory setup and device assignment
- Automated alerts for device tracking
- Clear communication at every step to ensure nothing is missed
How quickly can IT Procurement Services be set up for my organization?
You can expect IT Procurement Services to be fully set up within 30 days. The process includes initial discovery, asset inventory configuration, vendor coordination, and onboarding support. This timeline is designed to minimize delays, so you can start benefiting from streamlined procurement right away.
What makes these IT Procurement Services different from other providers?
You receive support from a dedicated strategic advisory team, not just order fulfillment. The approach includes:
- Long-term planning and budget clarity
- Custom reporting for transparency
- Experience with complex environments, including schools
- A proven process that prioritizes your operational needs
This high-touch, structured support is rarely found with traditional procurement providers.
Transparent, Accountable Procurement and Asset Management
- Centralized Asset Inventory: Monitor all devices from one dashboard for total visibility.
- Automated Alerts & Status Checks: Get real-time updates on device status and critical events.
- Seamless Onboarding/Offboarding: Ensure no device or user slips through the cracks.
- Custom Reporting & Budget Insights: Understand where every dollar goes and optimize future purchases.
- Expert Support: Receive guidance for lost or unreturned devices, including escalation protocols and last-resort disabling policies.
Strategic Asset Management That Supports Growth and Compliance
Reduce administrative overhead and technology waste with a managed procurement workflow tailored to your needs. Charter Technology Solutions delivers consistent results with a strategic, process-driven approach, keeping your team focused on teaching or business, not chasing hardware. Gain peace of mind with ongoing advisory, robust documentation, and responsive support from specialists who understand educational and commercial environments.