“Their dedication to delivering high-quality results is evident at every step.”
Large Business IT Services
End-to-end IT management for large businesses, complete support, strategic guidance, and proven reliability.
Request a Quote for our Large Business IT Services
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Clients See Lasting Results and Reliable Support
See why large businesses trust Charter Technology Solutions for IT stability and growth.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
Explore Large Business IT Services
Expert support across all IT domains
Strategic IT Consulting
Strategic advisory sessions guide IT planning, budgeting, and growth. Receive actionable roadmaps, vendor coordination, and ongoing executive-level insight.
Managed IT Services
End-to-end managed IT services include onboarding, technical documentation, and proactive management to reduce your internal workload and risk.
24/7 IT Support
24/7 IT support ensures fast, real resolution, not just ticket closure. Skilled staff address issues within 20 minutes to minimize business disruption.
Cybersecurity & Compliance
Comprehensive cybersecurity: real-time monitoring, user training, phishing simulations, and NIST CSF-aligned policy development for insurance and audit readiness.
Project & Transition Management
Expert project management for complex infrastructure, technical build-outs, and provider transitions using a clear, documented 30-day onboarding plan.
Network Services
Network planning, deployment, and 24/7 monitoring deliver stable, high-performance connectivity, plus seamless coordination with infrastructure vendors.
Cloud Services
Cloud services include secure backup for Microsoft 365 and Google Workspace, vendor-neutral strategy, and automation to reduce errors and protect data.
Asset Management
Hardware asset management with centralized inventory, automated device checks, loss prevention support, and custom reporting for full asset control.
Apple & Cross-Platform Support
Support for Apple and Mac environments ensures smooth integration and management, whether your business uses Windows, Apple, or both systems.
Proven Results from Large Business IT Solutions
6,000
Businesses Supported
8,300+
End Users Supported
69,000+
IT Assets Managed
Strategic IT Oversight for Large Organizations
Unlock the power of a dedicated strategic advisory team. Large enterprises benefit from expert guidance across IT planning, budgeting, and roadmap execution. Every project is managed with meticulous documentation and a structured approach, so you get predictable results and complete visibility. Rely on proven processes that minimize risk and maximize efficiency, supported by 15 years of successful client partnerships.
Request a Consultation for Your Business IT Needs
Discover how expert IT management drives efficiency and clarity at scale.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does the Large Business IT Services package include?
The Large Business IT Services package covers all core IT functions that keep your organization running smoothly. You get complete oversight, including onboarding, documentation, and long-term planning. A dedicated strategic advisory team helps manage roadmaps, budgets, and project execution, so you can focus on business priorities while your IT is expertly managed from end to end.
What outcomes can I expect from using Large Business IT Services?
With Large Business IT Services, youll benefit from:
- Faster response and resolution times, most issues are addressed in under 20 minutes
- Reduced internal IT overhead due to streamlined provider transitions and project execution
- Clear budget insights and strategic planning support
- Minimized risk and downtime through 24/7 monitoring
The result is a stable, scalable IT environment that supports your growth goals.
How is onboarding handled for large business clients?
Onboarding is managed with a documented 30-day plan that minimizes disruption and confusion. The process includes centralized asset inventory, seamless provider transitions, and immediate support setup. Youll have a clear timeline, regular updates, and direct assistance every step of the way, so your team can stay focused while your technology environment is brought up to speed quickly and smoothly.
How long does it take to transition to your Large Business IT Services?
The transition to Large Business IT Services typically takes 30 days from kickoff to completion. This period covers everything from onboarding and documentation to setting up support channels and coordinating with your current providers. The goal is to make the switch seamless, avoiding delays or downtime that could disrupt your operations.
What makes your approach to Large Business IT Services different?
You get a strategic advisory team, not just technical support. The service includes proactive planning, detailed documentation, and direct management of complex projects across various industries. Consistent roadmap sessions, budget clarity, and a proven track record of strong project management set this approach apart from most other IT providers.
Comprehensive Support and Security at Scale
- Comprehensive IT Support: Service-first experts resolve tickets only when the issue is truly fixed, not just closed.
- Rapid Response: 24/7 availability ensures quick action, most IT issues are addressed in under 20 minutes.
- End-to-End Project Management: Large-scale infrastructure, provider transitions, and complex technical build-outs are handled seamlessly.
- Robust Cybersecurity: Continuous monitoring, phishing simulations, and NIST CSF-aligned policies keep data secure and audit-ready.
- Clear Communication: Clients enjoy open, accountable interactions and full transparency at every step.
Future-Ready Automation and Cloud Services
Drive efficiency with tailored automation and cloud solutions. Eliminate manual bottlenecks and optimize workflows using automation tools that reduce routine work for your team. Vendor-neutral cloud planning ensures your technology investments align with business goals, while secure backup solutions keep critical data protected, no matter your cloud platform.
Trusted Process, Proven Results, and Diverse Expertise
Elevate your business with a partner who delivers results. Charter Technology Solutions is a certified minority-owned business with deep Apple and Windows expertise. Every engagement follows a documented process for reliability and clarity. Clients trust in high-touch care, strong project management, and an experienced team that supports seamless growth and reduces internal overhead.
