“Their dedication to delivering high-quality results is evident at every step.”
Managed Security Operations Center (SOC)
Stay protected 24/7 with expert-led threat monitoring and rapid response.
Request a Quote for our Managed Security Operations Center (SOC)
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
What Clients Say About Managed SOC Support
Hear from teams who experienced responsive, high-touch security and peace of mind.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
What's Included in Managed Security Operations Center (SOC)
Proactive monitoring and comprehensive protection
Continuous Monitoring
24/7 Threat Monitoring
Continuous monitoring is the foundation of effective cybersecurity. Charter Technology Solutions provides 24/7 oversight of your network, endpoints, and cloud systems to identify suspicious activity as it happens. Skilled analysts review alerts, investigate anomalies, and escalate genuine threats, reducing the time between detection and action. Clients benefit from minimized risk of extended exposure and the confidence that no alert is left unchecked, day or night.
Incident Response
Rapid Incident Response
Incident response is critical for limiting damage when a threat is detected. The team coordinates immediate investigation, containment, and remediation steps, following documented best practices. You receive clear communication throughout the process and detailed post-incident reports. This approach reduces downtime, supports compliance efforts, and gives your team actionable recommendations to prevent future issues, ensuring you’re never left handling a breach alone.
Risk & Policy Management
Risk Register & Quarterly Reviews
Charter Technology Solutions builds and maintains a custom risk register for each client, updated quarterly to reflect your evolving environment. This dynamic register provides a clear overview of current risks, prioritized action items, and progress tracking. Combined with annual policy reviews and updates, this service ensures your security strategy adapts to new threats, supports insurance requirements, and aligns with the latest industry frameworks.
Compliance Support
Insurance & Audit Readiness
Insurance and audit readiness are increasingly important for organizations of all sizes. Charter Technology Solutions develops, implements, and documents 20-25 cybersecurity policies per client, mapped to NIST CSF standards. This helps you meet insurance questionnaires, pass audits, and demonstrate a proactive risk management posture, often reducing premiums and supporting stakeholder confidence in your security program.
Phishing & Security Training
User-Level Protection
User-level protection tackles the most common entry point for modern threats: your people. Charter Technology Solutions provides phishing simulations, targeted security training, and robust email filters to reduce preventable risks. These services empower staff and students to recognize and avoid threats, shrinking the attack surface and strengthening your organization’s human firewall.
Cloud Backup Services
Cloud Data Backup
Secure, automated data backup for Microsoft 365 and Google Workspace ensures your critical files, emails, and collaboration data are safe from ransomware, accidental deletion, or hardware failure. With Charter Technology Solutions managing backup schedules, retention, and restoration processes, you gain peace of mind knowing your data remains accessible and recoverable no matter what happens.
Proven Security Results and Reliable Protection Metrics
24/7
24/7 Managed Detection And Response
8,300+
End Users Supported
69,000+
IT Assets Managed
Experience Real-Time Threat Detection and Response That Never Sleeps
Managed Security Operations Center (SOC) delivers continuous, expert-driven protection for your entire IT environment. With Charter Technology Solutions, you gain around-the-clock threat detection, rapid incident response, and deep visibility into risks, all managed by skilled professionals dedicated to minimizing business disruption. This service is designed for organizations that need real-time defense, peace of mind, and support for compliance without overwhelming in-house resources.
Get a Managed SOC Quote and Secure Your Organization Today
Reduce risk, improve readiness, and gain round-the-clock security confidence.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does a Managed Security Operations Center (SOC) service include?
A Managed Security Operations Center (SOC) service gives you continuous threat monitoring, rapid incident response, and real-time alerting. You get 24/7 oversight of your systems, expert analysis of suspicious events, and proactive communication if risks are detected. This service also supports compliance efforts and helps you reduce downtime from cyberattacks.
How can Managed Security Operations Center (SOC) services help my organization stay secure?
With Managed Security Operations Center (SOC) services, you benefit from round-the-clock detection of cyber threats and immediate response to incidents. This means you reduce risk, minimize the time threats go undetected, and improve your readiness for audits or insurance requirements. You also gain peace of mind knowing your environment is being watched by security experts at all hours.
What is the onboarding process like for managed SOC services?
Onboarding for managed SOC services follows a clear, documented 30-day plan. Youll see a step-by-step approach that includes:
- Initial environment assessment
- Integration of monitoring tools
- Setup of alerting and escalation workflows
- Staff training and communication setup
This process minimizes disruption and ensures youre protected from day one.
How quickly can my organization get set up with managed SOC services?
You can typically be fully onboarded and protected within 30 days. This structured timeline covers assessment, technology integration, and staff orientation. The goal is to make the transition smooth, so you avoid delays, confusion, or exposure during the setup process.
Why should I choose this Managed Security Operations Center (SOC) provider over others?
You benefit from 15 years of proven experience, a process-driven approach, and dedicated security experts who prioritize your needs. Unlike many providers, you also receive strategic advisory support to manage your security roadmap, meet compliance standards, and reduce insurance costs. The service is built for consistent outcomes, clear communication, and fast, accountable response when it matters most.
Comprehensive Coverage: From Monitoring to Compliance Support
- 24/7 monitoring by a dedicated security team
- Custom risk registers and quarterly cyber reviews
- Incident response plans built for your environment
- Ongoing policy development based on NIST CSF
- Support for insurance readiness and audit compliance
Dependable Results, Transparent Processes, and Peace of Mind
Benefit from proven processes and a personal approach that keeps your organization resilient. With 15 years of experience, Charter Technology Solutions delivers high-touch care, clear communication, and skilled project management. This means security issues are resolved quickly, documentation is always up to date, and you know exactly what to expect with every step, no surprises, just dependable results.