“Their dedication to delivering high-quality results is evident at every step.”
Microsoft 365 Services
Simplify collaboration, security, and IT management with proven Microsoft 365 expertise.
Request a Quote for our Microsoft 365 Services
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Trusted by Schools and Businesses Alike
See what clients say about results, support, and peace of mind with Microsoft 365.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
Microsoft 365 Services, Built for Reliability and Growth
Comprehensive solutions for your business
Microsoft 365 Onboarding
Accelerate Microsoft 365 onboarding with a 30-day transition plan that eliminates confusion, reduces downtime, and ensures all users are up and running quickly and securely.
Device & Asset Management
Centralize asset management for every device in your Microsoft 365 environment, with automated alerts, tracking, and expert support for lost or unreturned devices.
Microsoft 365 Security & Backup
Protect your organization with 24/7 monitoring, automated backup of Microsoft 365 data, and advanced user-level security measures to prevent data loss and minimize threats.
Strategic Advisory & Planning
Access ongoing strategic advisory sessions and budgeting support to align your Microsoft 365 investment with business goals, reduce waste, and ensure growth readiness.
Responsive Microsoft 365 IT Support
Receive responsive, high-touch IT support for Microsoft 365, with a culture of accountability and an average response time under 20 minutes for critical issues.
Policy Development & Compliance
Implement comprehensive policy development and documentation for Microsoft 365, supporting insurance and audit readiness with tailored security and compliance measures.
Reporting & IT Insights
Utilize custom reporting and insights for device usage, user access, and security status to enable data-driven decisions and proactive IT management.
Technology Evaluation & Optimization
Benefit from technology evaluation and vendor-neutral planning to ensure your Microsoft 365 environment is built on the best-fit tools and workflows for your needs.
Onboarding & Offboarding Processes
Enable smooth onboarding and offboarding for staff and students, with documented processes that prevent access gaps and support seamless transitions across your organization.
Proven Microsoft 365 Results, See the Impact
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After 3 Months
Seamless Microsoft 365 Onboarding and Management
Rely on Microsoft 365 experts to keep your business running smoothly. Gain peace of mind with seamless onboarding, proactive management, and clear documentation, supported by a dedicated advisory team that keeps your IT aligned with your goals. Access proven solutions that save time, reduce risk, and help your team work efficiently from anywhere.
Book a Microsoft 365 Consultation Now
Modernize your workflows, secure your data, and simplify IT management today.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What is included with Microsoft 365 Services for my business?
Microsoft 365 Services cover everything from email and file sharing to security, compliance, and device management. You get setup, user onboarding, migration, licensing management, and ongoing support. The service also helps integrate all core productivity tools, so your team can collaborate securely and stay productive, no matter where they work.
How can Microsoft 365 Services make collaboration and communication easier?
With Microsoft 365 Services, you can streamline teamwork using apps like Teams, SharePoint, and OneDrive. These tools let your staff share files, join video meetings, and communicate in real time. This means fewer email chains, easier document access, and faster decision-making, whether your team is remote, hybrid, or on site.
What is the process for migrating to Microsoft 365 Services?
The migration process starts with a thorough assessment of your current systems. Youll get a clear, step-by-step plan that handles email, files, and user accounts, along with a 30-day onboarding roadmap to minimize disruption. All data is securely transferred, and user training ensures everyone is comfortable with the new tools from day one.
How long does it usually take to set up Microsoft 365 Services?
Most businesses are fully set up within 30 days. This includes planning, migration, account creation, and training. The timeline is customized for your needs to reduce downtime and prevent delays, so your team can start using Microsoft 365 Services quickly and confidently.
What sets your Microsoft 365 Services apart from other providers?
You benefit from a strategic advisory team, fast support response (under 20 minutes), and a documented 30-day onboarding plan. The service includes ongoing security monitoring, budget guidance, and user training, plus proven experience across education and commercial sectors. This approach keeps your technology reliable, secure, and tailored to your goals.
Comprehensive Support for Every Microsoft 365 Need
- Reduce internal overhead with complete Microsoft 365 oversight, from setup to daily support.
- Get a strategic roadmap and budgeting guidance to optimize your Microsoft 365 investment.
- Protect sensitive data with 24/7 security monitoring and automated backups for all users.
- Streamline device lifecycle management with centralized inventory and status tracking.
- Rely on responsive, knowledgeable support that prioritizes rapid issue resolution.
Consistent Processes and Proactive Risk Management
Experience true accountability and clarity in your Microsoft 365 environment. Every step, from vendor transitions to staff onboarding, follows a transparent, documented process that eliminates confusion and ensures nothing gets missed. With regular reviews, policy development, and proactive risk identification, your Microsoft 365 setup stays secure, compliant, and ready for growth.
Strategic Guidance and Future-Ready Planning
Maximize your Microsoft 365 investment with expert-led planning and execution. Access ongoing advisory sessions, technology evaluation, and custom reporting that empower you to make informed decisions, control costs, and scale with confidence. Benefit from a support culture built on long-term partnership, not just quick fixes.
