“Their dedication to delivering high-quality results is evident at every step.”
Microsoft Solutions
Expert Microsoft Solutions designed for efficiency, security, and simplified IT management.
Request a Quote for our Microsoft Solutions
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
What Clients Say About Microsoft Solutions
Hear how strong support and expert guidance deliver results for your team.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
Explore Microsoft Solutions and Services
Comprehensive support for every Microsoft need
Microsoft 365 Management
Microsoft 365 deployment and ongoing support deliver reliable collaboration tools, secure cloud storage, and fast problem resolution, keeping your team productive and connected.
Device & Asset Management
Centralized device and asset management uses real-time inventory, automated alerts, and expert handling of lost or unreturned devices for total visibility and control.
Microsoft Security & Compliance
Comprehensive security management for Microsoft environments includes policy creation, threat monitoring, user training, and regular reviews to prevent breaches and support compliance.
Licensing & Budget Planning
Strategic Microsoft licensing guidance ensures your business pays only for what it needs, with clear documentation and budget transparency to optimize every dollar spent.
Onboarding & Offboarding
Seamless onboarding and offboarding processes provide step-by-step Microsoft setup, user provisioning, and device configuration, removing friction and confusion for your staff.
Project Management & Transitions
Project management and provider transitions are handled with a proven 30-day plan, minimizing disruption during Microsoft migrations or upgrades and ensuring a smooth handoff.
Custom Reporting & Insights
Custom Microsoft reporting and actionable insights help you track usage, costs, and security, supporting smarter decisions about technology investments and planning.
Cloud Backup for Microsoft 365
Expert guidance on cloud backup for Microsoft 365 protects your organization from accidental data loss, ransomware, and compliance risks with automated, secure backups.
User Support & Training
Ongoing user support and training empower your team to get the most from Microsoft apps, resolve issues quickly, and avoid productivity slowdowns, backed by a knowledgeable, patient staff.
Key Metrics: Microsoft Solutions Performance and Results
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After 3 Months
Drive Productivity and Security with Microsoft Solutions
Maximize productivity and security with tailored Microsoft Solutions. From seamless Microsoft 365 migrations to ongoing management and expert support, this service covers every aspect of your Microsoft environment. Benefit from clear documentation, proactive monitoring, and proven project execution that reduces risk and keeps your technology running smoothly. Trust a team that delivers measurable value, every step is transparent, accountable, and aligned with your business goals.
Request a Microsoft Solutions Consultation Today
Unlock seamless operations and future-ready IT with tailored Microsoft expertise.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions About Microsoft Solutions
What does the Microsoft Solutions service include for my organization?
You get comprehensive support for Microsoft 365, Azure, and related platforms, covering setup, migration, licensing, security, and ongoing management. Services also include centralized asset tracking, automated alerts for device status, and seamless onboarding/offboarding. Your team benefits from expert guidance, tailored implementation, and consistent support for Microsoft environments, whether you’re new to cloud tools or looking to optimize your current setup.
How can Microsoft Solutions help my business run more efficiently?
Microsoft Solutions streamline your day-to-day operations by centralizing communication, collaboration, and data storage on a secure and scalable platform. You benefit from:
- Automated backups to protect your data
- Integrated security features to reduce risk
- Custom reporting for clear budget insights
- Fast troubleshooting and minimal downtime, so your staff stays productive
What is the process for transitioning to Microsoft Solutions?
The transition process starts with a detailed assessment of your current systems and needs. A 30-day plan guides you through provider transitions, ensuring no disruption to your technology operations. All onboarding, device inventory, and data migration steps are coordinated and documented, so you always know what to expect at each stage.
How long does it take to implement Microsoft Solutions and what factors affect timeline?
Most Microsoft Solutions projects are completed within 30 days, depending on your organizations size and complexity. Factors that may affect the timeline include the number of users, amount of data to migrate, and any custom integrations required. You receive a clear project plan upfront, so you can track progress and be prepared for each milestone.
What sets your Microsoft Solutions apart from other providers?
Your experience is elevated by dedicated strategic advisory, rapid response times, and a service-first approach that prioritizes complete resolution, not just quick fixes. You also benefit from:
- Clear, documented processes for every step
- Continuous security monitoring and policy support
- Expertise with both structured and flexible environments
- Proven project management and transparent communication
Comprehensive Microsoft Services for Every Business Need
- End-to-end Microsoft 365 management to streamline collaboration and device security
- Automated asset tracking and alerting for lost, stolen, or unreturned devices
- Strategic Microsoft licensing and budget planning to control costs
- Seamless onboarding/offboarding, no confusion or delays with a 30-day transition plan
- Custom reporting and actionable insights to guide technology investments
Expert Management for Your Microsoft Ecosystem
Gain clarity and reduce IT overhead with expert Microsoft management. Get hands-on support for everything from user provisioning to device control, backed by a structured process that ensures nothing falls through the cracks. Regular strategic reviews keep your Microsoft ecosystem secure, efficient, and aligned with compliance requirements, so you can focus on business, not IT headaches.
Strategic Guidance and Support for Microsoft Success
Unlock business growth with Microsoft Solutions tailored to your environment. Benefit from a dedicated advisory team that helps you plan, budget, and implement Microsoft technology upgrades. With clear documentation, project management, and deep Microsoft experience, your team will always have the support needed for a stable, future-proof IT foundation.
