“Their dedication to delivering high-quality results is evident at every step.”
Mobile Device Management
Protect your devices and data with proven, people-focused mobile management.
Request a Quote for our Mobile Device Management
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
Trusted by Schools for Reliable Device Management
Hear how real clients benefit from fast support, clear processes, and high-touch care.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
AWARDS & CERTIFICATIONS
Mobile Device Management Features and Benefits
Centralized tracking and proactive device support
Asset Inventory
Centralized Asset Inventory
Gain complete oversight of your mobile device inventory with Charter’s centralized asset management. Every device is tracked in real time, so you always know what’s deployed, where it is, and its current status. This clarity reduces loss, supports fast troubleshooting, and helps with planning for upgrades or replacements. Detailed inventory reporting ensures your team can make informed decisions and demonstrate accountability at every level.
Automated Monitoring
Automated Alerts & Status Checks
Automated alerts and device status checks reduce manual work and increase response speed. Receive immediate notifications about missing, offline, or at-risk devices, empowering your team to act before issues escalate. This proactive monitoring helps prevent costly downtime, supports compliance, and keeps your technology environment running smoothly. Charter’s approach ensures critical updates never fall through the cracks.
Lost Device Handling
Lost and Unreturned Device Support
When devices go missing, Charter provides expert guidance to recover your assets while minimizing risk. If outreach fails, devices can be securely disabled, protecting sensitive data and encouraging returns. This measured process keeps your environment safe and your inventory accurate, all while treating your community with care. Detailed documentation supports both recovery and compliance efforts.
Onboarding/Offboarding
Seamless Onboarding & Offboarding
Charter’s onboarding and offboarding support ensures every device is set up quickly and correctly, whether you’re bringing on new staff, students, or transitioning providers. With a documented 30-day plan, you avoid confusion and delays. Each step is managed with clear communication and accountability, which makes technology transitions seamless and stress-free for your entire organization.
Reporting & Budgeting
Custom Reporting & Budget Insights
Custom reporting and budget insights give you a clear view of your device fleet’s health, usage, and lifecycle. Easily generate reports for audits, track spending, and identify areas for cost savings. This data-driven approach supports smarter budgeting, reduces waste, and helps you plan confidently for future technology investments, all backed by Charter’s experienced advisory team.
Responsive Support
Expert, People-First Support
Responsive, knowledgeable support is available throughout the lifecycle of your devices. Charter’s team is known for high-touch care, quick problem resolution, and patient guidance, as highlighted by education sector clients. Whether you need help troubleshooting, planning upgrades, or managing provider transitions, you can count on consistent, people-first assistance every step of the way.
Our Partners
See the Results of Effective Mobile Device Management
200+
MacBooks Deployed
100
Computers Configured
39
NIST CSF 2.0 Subcategories Covered (Protection)
Full Visibility and Control Over Every Device
Centralized mobile device management from Charter Technology Solutions gives you full visibility and control over your entire device fleet. Detailed asset tracking, automated status checks, and proactive alerts make it easy to spot issues and prevent device loss. Responsive support from knowledgeable staff means problems are resolved quickly without confusion or delays. Move forward with a solution trusted by schools and organizations that value accountability and efficiency.
Request a Mobile Device Management Consultation Today
Gain visibility, security, and confidence managing every device in your organization.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does your mobile device management service include?
You get a complete solution that covers device enrollment, centralized asset inventory, automated status checks, and seamless onboarding and offboarding for staff and students. The service also includes custom reporting, expert support for lost or unreturned devices, and automated alerts to help you track and secure every device across your organization.
How does mobile device management benefit my organization day-to-day?
Mobile device management brings peace of mind by giving you real-time visibility and control over every device in your fleet. You can:
- Quickly locate missing devices
- Enforce security policies remotely
- Reduce manual tracking work
- Streamline device assignments and returns
This helps reduce risk, save time, and keep both data and users protected.
What is the process for getting started with device management?
Getting started is straightforward. You receive a documented 30-day onboarding plan that covers every step, from inventory import to policy setup and user training. Your team will have direct support and a clear timeline to avoid confusion or delays, so you can be confident the transition wont disrupt your daily operations.
How long does it take to fully implement mobile device management?
The full implementation typically takes about 30 days from kickoff to completion. This window covers device inventory, configuration, and user onboarding. The process is designed to minimize downtime and ensure your staff and students can continue working without interruption while the system is set up.
What makes your mobile device management approach different from other providers?
You benefit from a service-first culture focused on clear communication, accountability, and fast support. Unlike most providers, you also receive help from a strategic advisory team for planning and budgeting, and support for both Apple and Windows devices. The process is transparent and tailored to your needs, backed by proven experience with schools and nonprofits.
Your Local IT Support Partner
Reduce Device Loss and Maximize Accountability
- Centralized Asset Inventory: Access a single, up-to-date dashboard for all devices.
- Automated Alerts & Status Checks: Get notified instantly about issues or missing devices.
- Expert Support for Lost Devices: Rely on proven guidance for recovery and secure disabling if needed.
- Streamlined Onboarding/Offboarding: Ensure fast, accurate deployment and returns with clear processes.
- Custom Reporting: Gain detailed insights for budgeting and compliance at any time.
Seamless Transitions and Ongoing Support
Charter’s mobile device management keeps your organization agile and confident. With a structured 30-day onboarding plan for transitions, you avoid disruptions and eliminate confusion. Charter’s process-driven approach ensures you always know the status of your fleet, with ongoing support to address emerging needs. Get clarity, protection, and consistent results from a team committed to your success.