“CTS has been punctual and collaborative. They listen and are capable.”
Penetration Testing Services
Detect hidden vulnerabilities before attackers do, protect sensitive data with expert-led penetration testing.
Pinpoint weaknesses with comprehensive tests, clients see actionable results and prioritized fixes within days.
Meet compliance and audit needs, each test includes detailed documentation aligned with industry standards.
Reduce risk exposure, Charter’s 24/7 monitoring and continuous review ensure security gaps are swiftly closed.
Support insurance readiness, tests are mapped to 87 NIST CSF 2.0 subcategories to help lower premiums.
Work with knowledgeable, patient experts, clients report high-touch care and fast, clear communication.
Request a Quote for our Penetration Testing Services
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients











What Clients Say About Penetration Testing
Real feedback from leaders who trust Charter Technology Solutions to protect their organizations
“First, I want to say that the charging cart wiring installation was truly not an issue at all. Projects of this size and complexity always have moving pieces, and what matters most is having great partners who work together to find solutions. Your team’s flexibility, responsiveness, and willingness to jump in are exactly what make working with CTS such a wonderful experience. We are one team working toward the same goal, and I have always felt that from every interaction with all of you. I also wanted to take this opportunity to recognize you and the entire CTS team.
You guys are an incredible group of professionals. Over the past year, from helping us open MESA South Brooklyn to supporting our continued expansion, everyone we’ve had the pleasure of working with has been absolutely outstanding. Each of you is professional, knowledgeable, detail-oriented, responsive, kind, and genuinely invested in our success. The level of care you bring to your work does not go unnoticed. Our jobs are incredibly demanding, and having a partner like CTS makes what could be a stressful process feel organized, collaborative, and seamless. As Director of Operations, I work with many vendors and partners, and I can honestly say CTS has been one of the very best teams I’ve ever had the privilege of working with. Beyond the technical expertise, it’s your attitude, partnership, and commitment to doing what’s best for our school that truly set you apart. Thank you for everything you guys have done and continue to do for MESA. I am incredibly grateful for each of you. You guys are an exceptional team representing CTS. Looking forward to continuing our partnership for many years to come.”
“CTS currently provides our 24x7x365 Managed Detection and Response (MDR) and Endpoint Detection and Response (EDR) services. Their Security Operations Center is exceptionally responsive, identifying and remediating potential threats quickly—often before they have the opportunity to impact our business. Their proactive approach has significantly strengthened our security posture and helped us avoid disruptions that could have resulted in downtime or operational issues. Beyond security monitoring, we’ve engaged CTS on Level 1, Level 2, and Level 3 support activities. Whether it’s remote troubleshooting or coordinating on-site support, their technicians and engineers have consistently executed with confidence and professionalism. They have efficiently dispatched resources to our branch offices in Connecticut and Massachusetts when needed, ensuring issues were resolved promptly and with minimal disruption to our users. CTS has become a trusted extension of our IT team. They are currently assisting us with Microsoft 365 tenant migration projects, and we will also be working with them to manage our Microsoft 365 licensing going forward. Their expertise with Microsoft technologies and their ability to manage complex projects have been invaluable. What stands out most about CTS is their responsiveness, technical depth, clear communication, and commitment to customer success. Regardless of the size or complexity of the issue, their team takes ownership, follows through, and consistently delivers high-quality results. I would highly recommend Charter Technology Solutions to any organization looking for a dependable IT and cybersecurity partner.”
“Working with CTS has been an exceptional experience for PEACE Academy. Their team has consistently demonstrated professionalism, responsiveness, and a genuine commitment to supporting mission-driven organizations like ours. Beyond their technical expertise, what has stood out most is their willingness to serve as a true thought partner. CTS has supported us across multiple fronts — from strengthening operational infrastructure to assisting with fundraising strategy and board development — always bringing insight, creativity, and a solutions-oriented mindset to the table. As a growing educational organization, having partners who understand both the technical and organizational realities of nonprofits and schools is invaluable. The CTS team has been reliable, proactive, and deeply supportive throughout our engagement. We are incredibly grateful for the partnership and highly recommend CTS to any school, nonprofit, or organization seeking a trusted and forward-thinking technology and strategic partner.”
“The high-touch customer service CTS provides is unlike any other IT company I have worked with.”
“They were very responsive and eager to support and help.”
“CTS was professional and delivered on time throughout the engagement.”
“This customized relationship allows us to move forward with confidence.”
“What stands out most about CTS is their combination of technical expertise and proactive collaboration.”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“What is most impressive is the high-touch care, attention, and values of their founder!”
“Their dedication to delivering high-quality results is evident at every step.”
AWARDS & CERTIFICATIONS

























Detailed Penetration Testing Services for Complete Risk Visibility
Targeted security validation and actionable improvement
Charter’s External Penetration Testing service simulates real-world cyberattacks on your network perimeter. By emulating the tactics of malicious actors, this test uncovers vulnerabilities in internet-facing systems, web applications, and cloud assets. Deliverables include a detailed findings report, prioritized remediation steps, and recommendations for strengthening your defenses. Clients benefit from a transparent process that supports compliance and makes risk reduction actionable and measurable.
Internal Penetration Testing evaluates the risks posed by threats inside your organization, such as compromised user accounts or exposed network shares. Charter’s team systematically tests internal controls, privilege escalation paths, and lateral movement opportunities. You receive a full breakdown of internal weaknesses, practical remediation guidance, and documentation that supports both operational improvements and regulatory requirements.
Web Application Penetration Testing focuses on identifying vulnerabilities specific to your custom or third-party web apps. This includes common issues like injection flaws, broken authentication, and insecure configurations. Charter’s experts deliver comprehensive reports that are easy to understand and map directly to remediation actions. Testing is tailored to your environment to ensure meaningful, actionable insights.
Social Engineering Testing helps you assess user awareness and the effectiveness of security training. Charter executes simulated phishing, pretexting, or other targeted campaigns in a safe, controlled manner. Results are delivered in clear reports, highlighting both strengths and areas for improvement, along with recommendations for ongoing user education and policy refinement.
Remediation Support goes beyond simply identifying gaps, Charter’s team partners with you to close them. Services include post-test consultations, technical guidance, and verification testing to confirm vulnerabilities are fixed. This hands-on approach helps you achieve lasting security improvements and ensures findings do not become recurring issues.
Compliance and Audit Documentation is included with every penetration test. Charter delivers clear, organized reports mapped to frameworks like NIST CSF, supporting insurance requirements and regulatory needs. The documentation equips your leadership, IT team, and auditors with the information they need, making compliance less stressful and reducing the risk of coverage gaps or failed audits.
Our Partners




























Results That Prove Your Security Posture
Uncover and Remediate Security Gaps Before They're Exploited
Charter’s Penetration Testing Services provide real-world attack simulations to uncover vulnerabilities before they become threats. Each engagement delivers a clear, prioritized report tailored to your business and compliance goals. Expert guidance helps you address findings quickly, while detailed documentation supports both internal security reviews and external audits. Clients benefit from measurable, ongoing risk reduction and a partner who is invested in your long-term protection.
Get detailed insights into vulnerabilities and take action before threats become incidents.
Case Study: Network Expansion & Technology Refresh
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does a typical penetration test include for my organization?
A typical penetration test covers your network, web applications, cloud environments, and user endpoints. You receive a detailed report outlining vulnerabilities, prioritized risks, and actionable recommendations. The process also includes a review session to explain findings and help you plan next steps, so you can address weaknesses before they are exploited.
What are the main benefits of Penetration Testing Services?
Penetration Testing Services help you identify hidden threats before attackers do, reducing the risk of data breaches and costly downtime. You gain a clear understanding of your current security posture, meet insurance or compliance requirements, and get practical steps to strengthen defenses. This proactive approach can also improve trust with stakeholders and regulators.
How does the penetration testing process work from start to finish?
The process begins with a planning session to set scope and goals. Testing is performed using real-world attack methods, followed by a comprehensive analysis of findings. You receive a report with clear recommendations and a debrief meeting to address questions and create an action plan. The approach is designed to minimize disruption to your daily operations.
How long do Penetration Testing Services take and what should I expect to pay?
Most penetration tests are completed within two to four weeks, depending on the size and complexity of your environment. Pricing is based on scope, factors include number of systems, applications, and depth of testing. You receive a detailed proposal upfront, so there are no surprises or hidden fees throughout the engagement.
Why should I choose your team for penetration testing over other providers?
You get access to a team with over 15 years of proven experience, skilled staff who understand complex environments, and a clear, documented process that ensures reliable results. Strategic advisory support is included to help you prioritize improvements and align testing with your business goals, something most providers do not offer.
Actionable Results That Strengthen Your Security Program
- Thorough vulnerability assessment: Simulates attacker tactics to reveal real-world risks.
- Prioritized findings and recommendations: Reports are clear, actionable, and mapped to compliance frameworks.
- Expert remediation support: Includes ongoing guidance to help close gaps and prevent recurrence.
- Continuous review and policy alignment: Testing is part of a broader, strategic cybersecurity approach with quarterly reviews.
- Support for audit and insurance readiness: All documentation is designed to help meet insurance and regulatory needs.
Build Confidence with Real-World Security Validation
Penetration testing is about more than just finding issues, it’s about building resilience. Charter’s team draws on years of project management and technical delivery experience, ensuring each test is practical, efficient, and stress-free for your staff. You gain clarity into your risk posture and the confidence that comes from working with a partner who truly cares about your outcomes.