“Their dedication to delivering high-quality results is evident at every step.”
Public/Hybrid Cloud
Secure cloud solutions with proven onboarding and seamless transitions.
Request a Quote for our Public/Hybrid Cloud
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Trusted Cloud Solutions with Proven Results
Hear from organizations that rely on Charter Technology Solutions for secure, hassle-free cloud management and ongoing support.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
Detailed Public/Hybrid Cloud Service Breakdown
Seamless migrations and ongoing cloud management
Cloud Migration Planning
Seamless Cloud Migrations
Public and hybrid cloud migrations with Charter Technology Solutions are guided by a strategic advisory team that plans every step and oversees execution. From initial assessment to final deployment, you benefit from coordinated provider transitions using a documented 30-day onboarding plan. This minimizes downtime, eliminates confusion, and ensures that business operations remain uninterrupted throughout the cloud migration process. Every transition is tailored to your specific needs, with clear milestones and communication.
Asset Inventory & Alerts
Centralized Asset Management
Centralized cloud asset management gives you full visibility into all devices, applications, and resources. Automated alerts and proactive device checks keep your technology ecosystem running smoothly. You receive custom usage and budget reports that support smarter decision-making. Expert support is always available for tracking, recovering, or disabling lost or unreturned devices, helping you maintain control and security, especially in remote or distributed environments.
Cloud Backup & Compliance
Comprehensive Cloud Security
Charter Technology Solutions delivers secure cloud backup for Microsoft 365 and Google Workspace, ensuring your data is protected from accidental loss or cyber threats. Policy development and regular risk reviews maintain compliance and support audit or insurance readiness. The service includes user-level protections such as phishing simulations and email filtering, so your organization benefits from comprehensive, layered security that meets the latest standards and insurer requirements.
Third-Party Coordination
Vendor and Provider Coordination
Vendor and provider coordination takes the burden off your internal team. Charter Technology Solutions manages all third-party communications, scheduling, and documentation, especially during complex infrastructure work or technical build-outs. Your organization enjoys a single point of contact and a consistent process for onboarding, offboarding, and project handoffs. This reduces delays, eliminates bottlenecks, and ensures nothing falls through the cracks during critical technology transitions.
IT Roadmap & Budgeting
Strategic Advisory & Roadmapping
Strategic advisory and roadmap planning are delivered by a dedicated team that understands your industry and business objectives. Regular sessions clarify IT budgets, align cloud solutions with your growth goals, and help you make informed decisions about technology investments. The team vets all cloud vendors and solutions to ensure a perfect fit, focusing on practical outcomes like cost savings, operational efficiency, and security improvements, never vendor lock-in.
24/7 Live IT Support
Continuous Monitoring & Support
Continuous monitoring and support mean you always have access to skilled professionals who resolve issues fast, often in under 20 minutes. Whether it’s troubleshooting cloud performance, answering user questions, or responding to security events, the support team prioritizes accountability and resolution. 24/7 live support is available, so you avoid prolonged interruptions and maintain productivity regardless of when or where problems arise.
See How Public/Hybrid Cloud Drives Measurable Results
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After 3 Months
Seamless Cloud Transitions That Minimize Disruption
Enjoy reliable, secure access to your cloud environment with Charter Technology Solutions. Public and hybrid cloud services are designed to eliminate confusion during provider transitions, reduce risk, and keep your team connected, wherever they work. A dedicated strategic advisory team maps your journey, ensuring your move to the cloud is smooth, well-documented, and tailored to your business goals.
Count on proven processes, strong communication, and ongoing support for measurable results.
Request a Public/Hybrid Cloud Consultation Today
Get secure, efficient cloud solutions tailored to your needs, reduce risk, improve access, and control costs.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does the Public/Hybrid Cloud service actually include?
The Public/Hybrid Cloud service covers secure migration, configuration, and management of your cloud resources. This includes setting up cloud backups, automating routine IT tasks, and providing centralized access controls. You get support for both Microsoft 365 and Google Workspace, with ongoing monitoring to keep your data safe and accessible wherever your team works.
How can Public/Hybrid Cloud help reduce my IT overhead and risks?
With Public/Hybrid Cloud, you benefit from streamlined IT management and lower hardware dependence. Automated cloud backups and 24/7 monitoring reduce the risk of data loss or downtime. You also gain predictable costs and the flexibility to scale resources as your needs change, all while minimizing the need for on-premises infrastructure.
What is the onboarding process for moving to Public/Hybrid Cloud?
Your transition to Public/Hybrid Cloud is managed with a documented 30-day plan to avoid disruption. The process includes:
- Assessing your current environment and needs
- Coordinating with vendors and providers
- Transferring data securely
- Setting up access, security policies, and backups
- Providing clear communication and support at every step
How long does it take to migrate my systems to the cloud?
Most migrations to Public/Hybrid Cloud are completed within 30 days, thanks to a streamlined onboarding process. Timelines depend on the amount of data, complexity of your systems, and how many users you have. Throughout the process, you receive clear updates and proactive support to keep your operations running smoothly.
What sets this Public/Hybrid Cloud service apart from other providers?
You get vendor-neutral advice, a strategic advisory team for ongoing planning, and proven experience managing complex IT projects. The service includes:
- Complete oversight of provider transitions
- Custom cloud solutions tailored to your business
- Consistent support from skilled, role-aligned staff
- Documented processes that avoid confusion or delays
Centralized Asset Management and Security Controls
- Centralized Asset Oversight: All devices and resources are tracked in one place for easy management.
- Automated Monitoring: Receive alerts and proactive status checks to prevent issues before they escalate.
- Custom Reporting: Access actionable insights on usage, budget, and device status, no guesswork required.
- Expert Support: Specialists quickly address unreturned or lost devices for continuous operations.
- Secure Onboarding/Offboarding: Smooth, secure transitions for users and devices keep your environment protected.
Proactive Cloud Security and Compliance Management
Stay protected and compliant while leveraging the flexibility of cloud infrastructure. Charter Technology Solutions develops and maintains cybersecurity policies mapped to NIST CSF, delivers regular risk reviews, and backs up your data in Microsoft 365 and Google Workspace. This approach reduces insurance costs, supports audit readiness, and gives you peace of mind that your data and users are covered around the clock.