“Their dedication to delivering high-quality results is evident at every step.”
RPA Implementation & Support
Automate time-consuming processes with RPA, supported by real experts who deliver seamless deployment and ongoing care.
Request a Quote for our RPA Implementation & Support
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
What Clients Say About Charter's Automation Expertise
Hear from real clients who achieved faster processes, fewer errors, and ongoing support.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
AWARDS & CERTIFICATIONS
Detailed RPA Implementation & Support Breakdown
Seamless automation deployment and ongoing optimization
Process Assessment
Process Discovery & Roadmapping
Start your RPA journey with a thorough process assessment and opportunity analysis. The Charter team identifies the most impactful automation candidates within your operations. You receive a prioritized roadmap, complete with workflow maps, documentation of manual pain points, and estimated time savings. This ensures every automation project is measurable and directly supports your business goals, not just generic efficiency claims.
Solution Architecture
Tailored Solution Design
Charter’s detailed solution design translates business needs into robust, reliable RPA workflows. Each solution includes end-to-end documentation, vendor and tool vetting, and process mapping tailored to your systems. The team coordinates onboarding and transitions using a documented 30-day plan to minimize disruption. You gain a custom-fit automation strategy that is ready for deployment and long-term scaling.
Deployment & Onboarding
Expert Implementation & Training
Implementation is managed by experienced project leads who handle technical build-out, integration with existing systems, and full testing. Charter’s approach ensures zero confusion, every step is communicated clearly, and every stakeholder stays informed. Post-launch, you receive comprehensive onboarding support for your team, including process documentation and live walkthroughs to drive adoption and confidence.
Continuous Support
24/7 Support & Issue Resolution
Ongoing support is available 24/7, with real experts providing fast resolution to any automation issues. You benefit from patient, knowledgeable staff who don’t close tickets until problems are truly resolved. Proactive monitoring and scheduled health checks ensure your RPA tools keep delivering value, with adjustments and optimizations handled as your business changes or grows.
Performance Reporting
Impact Reporting & ROI Tracking
Reporting and ROI analysis are built into every project. Charter delivers custom insights that track cost savings, productivity improvements, and process accuracy. With centralized documentation and regular performance reviews, you always see the impact of your automation investments, empowering informed decisions for future growth and continuous improvement.
Advisory & Planning
Strategic Automation Advisory
Strategic advisory is included to help you plan, budget, and roadmap future automation initiatives. The advisory team aligns your RPA projects with long-term business goals, coordinates with vendors, and ensures every investment supports your broader IT strategy. You get forward-looking guidance and vendor-neutral advice that keeps your automation journey targeted, efficient, and fully supported.
Our Partners
Measurable RPA Results and Proven Client Outcomes
3
Steps In E-Rate Approach
8300+
End Users Supported
75%
IT Issue Reduction In Three Months
Streamlined RPA Deployments That Fit Your Workflow
Remove the guesswork from automation. With RPA Implementation & Support, every workflow is mapped, documented, and managed for maximum impact. You get a clear plan for each provider transition, plus real-time updates and ongoing support from a team that prioritizes your outcomes. No jargon, just clear communication, fast response, and steady results that scale with your needs.
Request a Consultation for RPA Implementation
Automate manual tasks, free up your team, and drive accuracy with expert RPA support.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What types of business processes can be automated with rpa implementation & support?
You can automate a wide range of repetitive, rule-based tasks across finance, HR, IT, and operations. Common examples include data entry, invoice processing, employee onboarding, and report generation. RPA implementation & support helps you streamline processes that slow your team down, freeing up time for higher-value work and reducing manual errors.
How will rpa implementation & support benefit my organization long term?
You’ll see long-term benefits like:
- Reduced manual workload for your staff
- Consistent data accuracy and fewer errors
- Faster process turnaround times
- Scalable solutions that grow with your business
With ongoing support, you can adapt your automations as needs change, ensuring continuous efficiency gains year after year.
What does the rpa implementation & support process look like from start to finish?
The process starts with a discovery session to map your workflows and identify automation opportunities. Next, your automations are designed, tested, and deployed with minimal disruption. After launch, you receive ongoing monitoring, optimization, and support, so your automations stay reliable and aligned with your changing needs.
How long does it take to see results from an rpa project?
Most organizations start seeing measurable results in just a few weeks after deployment. Simple automations can be up and running quickly, while more complex processes may take a bit longer. The goal is to deliver fast wins and ongoing improvements without disrupting your daily operations.
What makes this rpa implementation & support different from other providers?
You benefit from a service-first culture, expert project management, and clear communication every step of the way. The support team listens closely to your needs, delivers tailored solutions, and provides fast, accountable help when issues arise. This approach ensures your RPA journey is smooth, reliable, and focused on your business goals.
Comprehensive Automation Support, From Plan to Ongoing Care
- End-to-end project management, from initial scoping to go-live and continuous improvement
- 30-day onboarding plan ensures zero confusion and minimal business interruption
- Centralized documentation and status tracking for every automated process
- Expert support for troubleshooting and adjustment as your workflows evolve
- Clear, measurable ROI reporting so you see true value from day one
Achieve Real Business Impact With Reliable RPA Services
Focus on business results, not technical hurdles. RPA Implementation & Support is built for organizations that want more than basic automation. Every solution is designed to reduce manual work, tighten process accuracy, and free your team for higher-value tasks. With Charter, you gain a partner who understands your environment and keeps your automation investments running smoothly, now and in the future.