“Their dedication to delivering high-quality results is evident at every step.”
Security Awareness Training
Empower your staff to spot threats, reduce risk with proven security training.
Request a Quote for our Security Awareness Training
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Real Results from Security-Focused Organizations
Hear how clients stopped incidents before they started with expert-led training.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
Our Clients
What Security Awareness Training Includes
User-level protection and compliance alignment
Phishing Simulations
Simulated Phishing Campaigns
Phishing Simulations are a core component of Security Awareness Training. Staff receive simulated phishing emails that mimic real attack tactics, helping them practice decision-making in a safe environment. Reports reveal who clicked or reported, so you can pinpoint risky behaviors and deliver targeted follow-up training. This hands-on approach results in measurable reduction in successful phishing attempts and empowers staff to stay vigilant.
Live and On-Demand Training
Live & Digital Training Options
Live and On-Demand Training Sessions keep staff engaged and informed. Sessions cover the latest threats, company policies, and safe practices in plain language, no jargon. Training is available both in-person and virtually to fit your team’s schedule, making it easy to onboard new hires or run annual refreshers. All content is tailored to your environment and mapped to regulatory or insurance needs.
User Risk Reporting
User Risk Reporting & Insights
Risk-Based User Reporting gives leadership a clear view of your organization’s human risk profile. Dashboards show training completion rates, simulation results, and high-risk users, enabling proactive intervention. These reports are designed to support compliance efforts and give you actionable insights on where to focus future training or policy updates for maximum impact.
Policy-Aligned Curriculum
NIST CSF Policy Mapping
Policy-Aligned Curriculum ensures your security training directly supports audit and insurance requirements. Content is built around NIST CSF guidelines and updated regularly to reflect new threats and best practices. This alignment makes it easier to pass audits, reduce insurance premiums, and demonstrate your commitment to comprehensive risk management.
Expert-Led Support
Guidance from Security Experts
Expert-Led Support brings deep industry knowledge and responsive guidance to every engagement. Security specialists are available to answer questions, advise on new threats, and facilitate workshops that keep staff engaged. This high-touch approach means your team always has access to practical advice and training tailored to your unique environment and challenges.
Progress Tracking
Comprehensive Progress Documentation
Actionable Progress Tracking delivers detailed records of staff participation, performance, and improvement over time. This documentation helps you meet regulatory requirements, supports internal audits, and provides leadership with a clear picture of organizational readiness. Progress tracking also makes it easy to demonstrate ROI and ongoing risk reduction from your training program.
Security Awareness Training by the Numbers
8,300+
End Users Supported
69,000+
IT Assets Managed
75%
IT Issue Reduction After 3 Months
Build a Security-First Culture and Reduce Human Error
Security Awareness Training from Charter Technology Solutions helps your organization turn staff into your first line of defense. With a blend of live instruction, digital modules, and real-world phishing simulations, your team learns to recognize modern threats, before mistakes happen. Training is tailored to your environment and supports NIST CSF compliance for audit and insurance readiness. Regular reporting keeps you informed of progress and risk reduction.
Request a Security Awareness Training Consultation
Build a culture of security awareness and reduce your risk of preventable breaches.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What does Security Awareness Training include for my organization?
Security Awareness Training provides a blend of live instruction, digital modules, and real-world phishing simulations tailored to your staffs daily needs and business environment. You gain access to scenario-based learning, policy-aligned content that supports NIST CSF compliance, and regular reporting on staff progress. The training covers phishing, social engineering, password hygiene, and safe use of business tools, making it practical and relevant for your entire team.
How can Security Awareness Training reduce the risk of cyber incidents?
Security Awareness Training helps your staff recognize and avoid threats before mistakes happen, reducing preventable incidents like phishing, data leaks, and wire fraud. By building a culture of security awareness, you limit financial and reputational damage and support compliance with insurance and audit requirements. Measurable improvements in staff response mean fewer breaches and stronger protection for your organization.
How is the training delivered and tailored to my staff?
Training is delivered through a mix of live sessions, interactive digital modules, and simulated phishing attacks. Programs are customized to reflect your organizations real-world workflows, risk areas, and compliance needs. Risk-based reporting ensures you can target additional training to high-risk users and monitor overall progress.
What is the typical timeline and cost for Security Awareness Training?
Most organizations can begin Security Awareness Training within two weeks of onboarding, with initial assessments and setup completed quickly. Pricing is based on the number of users and the level of customization required, so you only pay for what you need. Ongoing programs are available for annual or multi-year terms, and clear reporting is included at no additional charge.
Why choose this Security Awareness Training over other providers?
You receive a program built on 15 years of experience supporting schools and businesses, with a proven record of high-quality results and responsive support. Training is fully aligned with NIST CSF, making it easier to meet insurance and audit requirements. Unlike generic providers, you get risk-based reporting, scenario-driven content, and expert guidance tailored to your organizations unique needs.
Comprehensive, Measurable User-Level Security Programs
- Phishing Simulations: Test and reinforce staff response to real-world attack scenarios.
- Custom Live and Digital Training: Flexible options for ongoing learning and annual refreshers.
- Risk-Based Reporting: Identify high-risk users and target training where it matters most.
- Compliance Alignment: Training content mapped to NIST CSF and insurance requirements.
- Actionable Insights: Leadership reports highlight improvements and areas for focus.
Go Beyond the Basics, Stay Prepared as Threats Evolve
Security Awareness Training with Charter Technology Solutions is more than a checkbox, it’s a pathway to fewer incidents and more confident staff. By combining expert guidance, repeatable simulations, and compliance-driven curriculum, your organization stays prepared for the latest threats. You gain peace of mind knowing your people are equipped, your policies are supported, and your risk is actively managed year-round.