“Their dedication to delivering high-quality results is evident at every step.”
Written Information Security Policy (WISP)
Protect your organization with a WISP tailored for compliance, audit readiness, and real-world risks.
Request a Quote for our Written Information Security Policy (WISP)
CTS Startup Support Pillars
Core
Everything you need to run IT day-to-day, without thinking about it.
End-user helpdesk support, remote and onsite. SaaS application support across Microsoft 365, Google Workspace, and core business tools.
Automated onboarding and offboarding with full identity and access management. Endpoint monitoring, OS patching, and device lifecycle support from procurement through replacement.
Network monitoring, firewall and Wi-Fi management, and managed server backups with offsite replication.
Cyber+
Everything needed to actively defend the business and satisfy insurance, customer, and investor expectations.
24/7 Security Operations Center with Managed Detection and Response.
Endpoint and cloud threat detection across Microsoft 365 and Google Workspace. DNS-based malware protection, advanced email phishing defense, and ongoing phishing simulations.
Security awareness training, centralized SIEM logging, and Incident Response Plan creation.
Advisory+
Strategic cyber risk management without hiring a full-time security leader.
Dedicated cybersecurity advisor with monthly posture review calls and annual risk assessments.
Ongoing risk tracking, vendor due diligence, and policy creation.
Audit and compliance support across ISO 27001, NIST, CMMC, and SOC 2, plus executive and board-level security reporting.
Our Clients
Clients Trust CTS for WISPs That Deliver Results
See why clients praise our policy expertise, hands-on support, and measurable outcomes.
Karl Cesar
Director of IT, Leaders In Our Neighborhood Charter School
“What is most impressive is the high-touch care, attention, and values of their founder!”
Charles Ortiz
Executive Director, WHIN Music Community Charter School
“Whether it is thinking through all of the aspects of preparing a new building for occupancy or overhauling the way we manage inventory, CTS has worked closely with us to ensure that our growth has been smooth and seamless. The team is detail-oriented and brings strong project management skills to the table.”
“This may have the quickest and most effective IT service support I have had in my entire nineteen-year career in education!”
“Thank you so much for coming to adjust our volume! Your quick and efficient work made a big difference, and we really appreciate your help.”
“Eric works so well with others! In this case, he worked with one of our vendors to move our office alarm system to a new laptop. Eric is a great team player!”
“What can I say about your CTS Experts and services! So thrilled to know that your IT Expert was onsite and able to correct my concerns right away. Your services are by far the best and will highly recommend them to others. Thank you!”
“I appreciated Abi’s patience, outstanding knowledge and explaining the reason for the service, making it a enjoyable and productive experience.”
AWARDS & CERTIFICATIONS
Detailed WISP Service Breakdown: Scope, Maintenance, and Support
Comprehensive security documentation and ongoing policy management
WISP Policy Development
Custom NIST-Aligned Policy Creation
A tailored Written Information Security Policy (WISP) provides a documented framework for protecting sensitive data and meeting compliance standards. Charter Technology Solutions delivers WISPs aligned to NIST CSF, supporting 20, 25 policy documents per client. This includes policies on access control, incident response, data retention, and more, all customized to your organization’s real processes and risk profile. The result: clear direction for staff, reduced audit stress, and stronger insurance readiness.
Ongoing Policy Maintenance
Annual Policy Review and Updates
Annual review and update services ensure your WISP remains current with evolving threats, regulatory changes, and insurance requirements. The process includes a quarterly risk register review, stakeholder feedback, and policy adjustments reflecting new best practices. This commitment to ongoing documentation means your organization is always prepared for audits and can demonstrate proactive risk management to insurers and regulators.
Stakeholder Engagement
Consultative Documentation Process
Charter Technology Solutions’ approach to policy development is hands-on and consultative. Advisors engage with your leadership team to map workflows, clarify responsibilities, and identify at-risk areas. Documentation is written in plain language, making it accessible to all users, not just IT staff. Implementation support is provided, ensuring policies are not only delivered, but actively adopted and understood throughout your organization.
Incident Response Procedures
Incident Response Planning
Incident response planning is a core component of every WISP. Charter Technology Solutions documents clear, actionable steps for responding to cybersecurity incidents, minimizing confusion and downtime when the unexpected occurs. These procedures are tested and updated regularly to align with industry best practices and your unique operational environment, delivering practical value beyond compliance checklists.
Asset Tracking Protocols
Device & Asset Management Policies
Device and asset management policies within the WISP help schools and organizations track, recover, and secure technology investments. Custom tracking systems, automated alerting, and protocols for contacting families or disabling lost devices are included. This reduces loss, supports accountability, and closes common security gaps linked to unreturned equipment.
User Training Materials
Policy Training & Onboarding Support
Policy training and onboarding support ensures your WISP becomes part of daily operations. Charter Technology Solutions provides onboarding materials, staff training resources, and refreshers to reinforce secure practices. This makes it easier to onboard new team members, maintain compliance, and foster a security-first culture across your organization.
Our Partners
See the Impact of a Proactive Written Information Security Policy
20+
Tailored IT Policies Developed And Maintained Per Client
8,300+
End Users Supported
69,000+
IT Assets Managed
Build Audit-Ready Security Policies That Meet Insurance Demands
A Written Information Security Policy (WISP) is a critical foundation for compliance and risk mitigation. By creating a policy framework aligned with NIST CSF, your organization can demonstrate due diligence to insurance providers and regulatory bodies. Expect clear, actionable documentation covering access controls, data protection, incident response, and staff responsibilities, reducing the risk of costly breaches and failed audits.
Request Your Written Information Security Policy Today
Gain confidence for audits, insurance, and compliance with a tailored WISP solution.
Anonymous Case Study: Network Expansion & Technology Refresh (CAP4)
Building Hybrid Learning Without Boundaries
Tailored technology, rapid deployment, and unwavering focus on student success.
Where Systems Meet Purpose: CTS and the Digital Backbone of Classical Charter Schools
From infrastructure backed by E-Rate, to cloud-based curriculum delivery, this partnership proves what’s possible when technical execution meets educational vision.
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
Ethos Classical is a tuition-free K–5 charter school in Atlanta focused on a liberal education rooted in literacy and the arts, serving families who value literacy as the foundation of learning.
Frequently Asked Questions
What is included in a written information security policy (wisp) service?
A written information security policy (wisp) service provides you with a set of clear, customized security policies built around recognized frameworks like NIST CSF. This includes documentation for access controls, incident response, data protection, user training, and more. You receive 20-25 tailored policies designed to address your insurance, audit, and compliance requirements while staying practical for your daily operations.
How can a written information security policy (wisp) benefit my organization?
Having a written information security policy (wisp) helps you prepare for audits, meet insurance requirements, and reduce your risk of data breaches. It ensures everyone on your team knows their security responsibilities and provides a clear process for responding to threats. This proactive approach can lower insurance premiums and build trust with clients and partners.
What is the process for creating a custom security policy for my business?
The process starts with a review of your current security practices, compliance needs, and industry risks. From there, you receive a draft policy set tailored to your environment, followed by a review session to ensure all requirements are met. Regular updates and quarterly reviews keep your policies aligned with new risks and regulations, so you stay protected year-round.
How long does it take to implement a written information security policy?
Most organizations can expect to have a written information security policy drafted and ready for review within 30 days. The timeline includes discovery, policy development, review, and any necessary adjustments. This approach ensures your policy is both thorough and practical, so you can move quickly toward compliance and audit readiness without sacrificing quality.
What makes this security policy service different from others?
This service goes beyond templates by providing hands-on support from a dedicated advisory team with 15 years of experience. You benefit from:
- Tailored policies mapped to NIST CSF and insurance requirements
- Ongoing updates and quarterly reviews
- Support for audit and risk management processes
- Clear communication and project management every step of the way
Comprehensive Coverage for Real-World Security and Compliance Needs
- Supports 20, 25 tailored cybersecurity policies per client, addressing NIST CSF requirements.
- Enables annual reviews and updates for evolving threats and compliance mandates.
- Defines step-by-step incident response and device management procedures.
- Clarifies user roles, data access, and acceptable use for all staff and vendors.
- Provides documentation needed for insurance, grant funding, and regulatory reviews.
Simplify Policy Adoption and Ongoing Maintenance
Expert-led policy development produces clear, actionable documentation. Benefit from a process-driven approach that includes in-depth risk assessment, stakeholder consultation, and hands-on guidance through implementation. Your WISP will be easy to understand, simple to update, and directly aligned to your organization’s workflows, making it a living document that supports daily operations and long-term strategy.