Boston IT Company
Eliminate IT blind spots with hands-on experts who move fast and understand your business.
Reduce internal overhead by outsourcing all core IT functions to an expert team with 15 years of industry experience.
Resolve IT issues quickly with 24/7 live support, ensuring response and resolution times under 20 minutes.
Defend against cyberthreats with proven technologies and a team certified by CompTIA Security+, Cisco, VMware and other industry leaders.
Plan IT budgets confidently with expert consulting that removes guesswork, cuts waste, and aligns spending to your business goals.
Avoid business setbacks with fast expert support from 65 plus pros who keep your systems running smoothly.
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Trusted Boston IT Firm for Top Businesses
IT Company in Boston
Backed by 15+ years of IT expertise, we deliver 24/7 support, advanced cybersecurity, and strategic IT planning to keep your business secure, efficient, and ahead of the curve.
Awards & Certifications
HOW WE HELP
Power Your Success with Boston’s Premier IT Company
Plan IT That Powers Growth
Get expert advice and tailored network solutions designed to fit your business goals, helping you grow faster with clear and strategic technology planning.
Work Smarter with Automation
Work smarter with CTS Chat, Automation Engine and Portal, reducing manual tasks, speeding up support, and delivering a faster, clearer client experience.
Cloud That Works for You
Protect your data with secure backups, boost efficiency with automation, get fast support with CTS tools, and plan smarter with vendor-neutral cloud guidance.
IT Company That Solves, Not Just Responds
Get expert support from our certified team, ensuring rapid issue resolution and unmatched customer service in every engagement.
Managed IT Services
Minimize downtime with hands-on monitoring and lightning-fast issue resolution when you leave IT to qualified experts.
IT Outsourcing
Cut costs and boost efficiency with outsourced services, vCIO strategy, and project management tailored to your industry.
Cybersecurity
Lower your cyber insurance premiums by over 30% through our security policies aligned to industry standards and best practices.
IT Support
Get 24/7 IT support with fast response, clear ticket tracking, and expert staff focused on lasting solutions, not just quick fixes.
IT Helpdesk
Depend on expert remote and on-site support with our quick response time to keep your business running smoothly.
Network Support
Optimize your network with around the clock monitoring, expert planning, and seamless project management to boost reliability and reduce downtime.
IT Consulting
Align your IT strategy with expert consulting, clear budgeting, and tailored planning that supports growth and simplifies tech decisions.
System Monitoring
Keep systems secure and running with 24/7 monitoring, remote management, smart inventory tracking, and user authentication tools.
Physical Security
Secure your IT environment with access control, surveillance, and real-time infrastructure monitoring.
OUR PARTNERS
Why CTS is a Proven Leader Among IT Companies in Boston
95%
CSAT rating
75%
First touch resolution time
6,000+
End-users supported
One Trusted Partner for Everything
At CTS, we don’t just manage IT—we take ownership. For 15 years, our minority-owned team has supported schools, nonprofits, and businesses across the U.S. with fast, reliable, and personal service.
Clients choose us because we respond in minutes, resolve most issues on the first touch, and never close a ticket until it’s truly fixed.
Whether you’re growing, scaling, or just need clarity, CTS brings every piece of your IT under one roof—strategy, support, cybersecurity, and more—so nothing slips through the cracks.
Partner with a team that listens, acts fast, and stays aligned with your mission—every step of the way.
Let’s Fix IT—Before It Breaks
Start your journey with CTS and get IT support that actually supports your business. Schedule your free consultation today.
Explore Our Other Services in Boston, MA
Access a full suite of IT services tailored to meet your business’s needs effectively.
Frequently Asked Questions
What makes CTS different from other IT service providers?
CTS delivers complete IT oversight, not just reactive support. You get a strategic advisory team, streamlined onboarding in 30 days, and consistent long-term planning—something most MSPs don’t offer. We also provide 24/7 live support, automation-driven efficiency, and industry-grade cybersecurity, all under one roof. With a 95% satisfaction rating and over one and a half decades of proven success, CTS builds partnerships based on performance, not promises.
How quickly does CTS respond to IT issues?
We respond and resolve most IT support requests in under 20 minutes. Our team is built around a service-first culture and issues aren’t closed until they’re fully resolved. With tools like CTS Chat and the CTS Portal, clients can track tickets easily and avoid frustrating delays. Our goal is to provide fast, meaningful resolution while maintaining clear communication at every step.
Do I need to sign a long-term contract with CTS?
No long-term contracts are required. CTS operates on 1-year agreements to give clients flexibility without sacrificing reliability. We believe long-term relationships should be earned through performance, not locked in with rigid contracts. From day one, we aim to prove value through strategic advisory, responsive support, and consistent delivery—so clients stay because they want to, not because they have to.
What size companies does CTS work with?
CTS typically works with organizations that have 25 to 1000 users. Our clients range from K–12 schools and nonprofits to commercial businesses across the U.S. We tailor our services based on each client’s vertical and operational needs. Whether you need full IT management, project execution, or cyber protection, CTS is structured to support both growing teams and large, distributed environments.
How does CTS handle onboarding new clients?
CTS ensures a smooth, disruption-free onboarding with a clear 30-day transition plan. We take full ownership of moving your IT providers and systems, minimizing downtime and delays. This structured approach includes thorough documentation, knowledge transfer, and staff training as needed. Clients appreciate our proactive communication and project management during onboarding, which sets the stage for a successful, long-term partnership with consistent IT oversight and support.
Simplify Your Operations with a Trusted IT Company in Boston
Simplify IT management with streamlined onboarding and vendor coordination, reducing your internal overhead and avoiding costly delays.
Gain peace of mind working with a recognized industry leader featured on the CRN MSP 500 List and Clutch.
Experience minimal downtime with fast IT support that resolves issues in under 20 minutes.
Align technology with business goals through strategic IT roadmap planning, budgeting, and growth guidance from a dedicated advisory team.
Protect your business from cyber threats with continuous monitoring, staff training, and secure cloud backups.
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