The Best IT Department an Organization Can Have
Your operation needs top-notch tech support. Our business model is built to provide it.
It takes top-notch IT talent to provide top-notch IT support. And we ensure that’s what you get. How? We put 80% of our reinvestment in Managed IT toward salaries—and the remaining 20% toward the relentless improvement of our tools and processes.
That way, you get hands-on help from first-rate pros at every stage of the support process.
The Best IT Department a School Can Have
Your school needs top-notch tech support. Our business model is built to provide it.
It takes top-notch IT talent to provide top-notch IT support. And we ensure that’s what you get. How? We put 80% of our reinvestment in Managed IT toward salaries—and the remaining 20% toward the relentless improvement of our tools and processes.
That way, you get hands-on help from first-rate pros at every stage of the support process.
We Power Some of the Most Mission-Critical Facilities
Schools, for example, choose CTS because we enable them to focus on instruction while we handle the tech. Just imagine a world-class IT team, seamlessly woven into an educational environment. Regardless of industry, our customers pay a simple flat rate, and are covered for everything from presentation device issues to network outages—whatever it takes to keep the facility humming smoothly. The cost is predictable, the support is superior, and they’re free to focus on their mission.
“The vision of this firm is first-rate responsivity and seamless performance delivered to every client with the foresight to provide precise and sustainable outcomes. That takes unparalleled commitment applied to unique circumstances on a daily basis. That is precisely what we produce.”
Ritaly Rapaport, Chief Technology Officer
Two Robust Packages. Unlimited Five-Star Support.
CTS offers two unlimited support packages that offer seamless, total, and proactive support that meets and even anticipates your needs—in the way that works best for you.
Total Care
Core infrastructure + user and device support.
(Unlimited Support for a Flat Fee)
Essentials
Just the core infrastructure.
(Unlimited Support for a Flat Fee)
Already have an established IT department? We also offer custom support packages that supplement their work—and accommodate specialized needs and requirements.
Our experts are trusted and versatile authorities on all things IT:
Devices
Infrastructure
Communications
Audio-Visual
Security
Industry-Redefining Support That Rises to Any Challenge
Our goal isn’t merely to be a tech provider. Every day, we strive to be your partner. We weave this objective into the very fabric of our engagement, to enhance learning at every turn.
We do it by fully integrating our best-in-class IT experts with your preferences, your org chart, your workflow—so you can enjoy the speed, efficiency, and customer satisfaction that your mission deserves.
Staff Supported
3.5K
Users Supported
20K
Network Devices Supported
5.6K
Customer Satisfaction
99.97%
Average Tickets Closed Monthly
1.4K+
Average Ticket Response Time
35 min.
What You've Said To Our Team
"Fast action by Timmy saved the day!"
"I have always been pleased with the service I receive. However, Edward, Dylan and Danielle professionalism and ability to get to the bottom of the situation quickly exceeded my expectations."
"Faster than greased lightning, and even after hours. Thanks."
Tim did a great job working within my time constraints. Snaps to SC!
Excellent work! Thank you so much .... extra credit included! please collect your BitCoin from Giuseppe
Simply the best, better than all the rest.
Jorge demonstrated empathy for our issues and offered innovative solutions.
Great remote assistance while I wasn't even at my desk! Thanks Dylan Brink!
Eugene was super helpful, efficient and funny ; )
Give Your Organization the Superior IT Support It Deserves
Preeminent professionals. Superior support. Capped costs. And a facility full of people equipped to excel. That’s our promise to you.
Take the next step. Schedule a one-on-one consultation today to learn more about how CTS can partner with your organization to deliver IT support that’s worthy of your powerful mission.