Boston Managed IT Services Company
Stay focused on growth. Let us handle your IT with trusted expertise.
Leverage 15 years of managed IT experience delivering scalable solutions and strategic guidance across industries.
Rely on a managed IT provider featured on the 2024 and 2025 CRN MSP 500 Pioneer 250 list for innovation and client results.
Eliminate support delays with reliable IT support built into our managed IT services for real-time clarity and tracking.
Reduce downtime with response and resolution times under 20 minutes, keeping your operations running smoothly.
Benefit from a 95% client satisfaction rate earned through responsive, proactive managed IT support and a service-first culture.
Request a Quote for Managed IT Services in Boston, MA
OUR CLIENTS
About CTS’s Managed IT Services
CTS delivers comprehensive managed IT services with 15 years of proven experience, fast response times, and strategic support from a dedicated advisory team.
OUR AWARDS
HOW WE HELP
Reliable Managed IT Services that Deliver Real Results
Full-Service IT Oversight
Get complete management of your IT environment—from onboarding and documentation to strategic planning—so your team stays focused on business, not tech issues.
High-Touch Strategic Support
Work with a dedicated advisory team of experts who help you plan, budget, and scale effectively. This level of support goes far beyond typical MSPs.
Enhance Your Digital Defenses
We deliver compliance-focused cybersecurity with 24/7 threat monitoring, user training, and NIST-aligned policies to protect your business and prepare for audits.
Expert Managed IT Services Designed for Your Business
Rely on our certified professionals for quick issue resolution, consistently high client satisfaction, and uninterrupted business continuity so your operations never miss a beat.
Managed IT Services
Solve IT challenges with solutions from certified experts who help maintain 95% customer satisfaction.
IT Consulting
Rely on certified experts for fast fixes, top satisfaction, and smooth, disruption-free business operations.
IT Helpdesk
Resolve issues swiftly with helpdesk support that answers in under 20 minutes, ensuring seamless operations for your business.
IT Support
Effortlessly tackle tech troubles with IT support boasting a 75% first-call resolution rate, ensuring seamless operations.
Network Support
Ensure flawless connectivity with expert network design and maintenance that keeps your business running without interruption.
Cloud Services
Elevate business agility with scalable cloud services, enabling secured and efficient operations using cutting-edge technology.
Cybersecurity
Protect your business with reliable cybersecurity solutions, defending against threats and ensuring data integrity.
Digital Transformation
Transform operations with digital innovation, using advanced workflows to boost productivity and drive profit growth efficiently.
Business Continuity
Ensure seamless operations with strong business continuity solutions, significantly reducing issues and minimizing downtime quickly.
OUR PARTNERS
Exceptional IT Services Backed by Proven Expertise
15+ Years
Of experience delivering dependable IT solutions.
95%
Customer satisfaction rating for our IT managed services.
65+
IT professionals on staff, ready to assist you.
Managed IT Services Powered by Expert Support
Did you know that managed services offer 45-65% cost savings compared to internal IT groups?
Experience managed IT services that combine advanced support with a clear, documented process to deliver fast, accurate results.
CTS’s integrated support stack cuts manual tasks for clients and staff alike, speeding up response times and reducing errors.
This smart system simplifies workflows, minimizing confusion and delays.
CTS also provides compliance-focused cybersecurity with 24/7 threat monitoring, user training, and NIST-aligned policies, keeping your business protected and audit-ready.
As a certified minority-owned business, CTS prioritizes diversity and hires skilled professionals dedicated to improving outcomes and providing seamless IT management tailored to your needs
CTS
Managed IT Services in Boston
- 40 Court St 5th Floor, Boston, MA 02108, United States
Ready to Simplify Your IT and Boost Efficiency?
Get in touch today for a free consultation and discover how CTS’s managed IT services can transform your business operations.
Explore Our Other Services in Boston
Unlock comprehensive IT solutions tailored to your needs, delivered by certified experts.
Frequently Asked Questions
What does CTS’s Managed IT Services include?
We offer comprehensive IT management that covers cyber and physical security, design, cloud migrations, onboarding, long-term strategic planning, and more.
Clients benefit from a dedicated advisory team of 6-10 experts who assist in IT roadmaps, budgeting, and aligning technology with business goals. This hands-on approach reduces internal IT overhead and ensures consistency and reliability.
We handle complex technical build-outs and transitions seamlessly, making sure IT supports growth and efficiency across various industries and business sizes.
How quickly does CTS respond to IT issues?
We guarantee a rapid response with an average resolution time of under 20 minutes. This fast turnaround minimizes downtime and helps keep your business operations running smoothly. With a strong focus on first-call resolution, handling about 75% of issues on the initial contact, CTS ensures problems don’t linger.
Our support team is highly skilled and available 24/7, so your business benefits from consistent, reliable assistance whenever IT issues arise.
What makes CTS different from other managed services providers?
We differentiate ourselves with our client-first culture, fast response times, and commitment to accountability set them apart. Plus, our transparent 1-year contract terms give clients flexibility without long-term lock-ins.
Additionally, we provide you with a strategic advisory team of professionals who help with IT roadmaps, budgets, and planning, a service many MSPs don’t offer. We also manage provider transitions with a thorough 30-day onboarding plan to prevent disruptions.
Are there long-term contracts required for managed IT services?
CTS works on 1-year contracts, avoiding the need for long-term commitments. This approach provides clients with the freedom to adjust IT services as their business evolves, without being locked into multi-year agreements. The shorter contract term encourages us to maintain high service quality and accountability.
This convenient structure benefits growing businesses looking for reliable IT management without the risk of being tied to lengthy contracts.
What size businesses does CTS support?
We support businesses ranging from small companies with 25 users to larger enterprises with up to 1,000 users. Their experience spans various sectors, including K-12 schools, nonprofits, and commercial organizations. This range allows us to tailor IT solutions to fit your specific business size, structure, and industry.
Our skilled team and strategic advisory model ensure clients of all sizes receive expert guidance and reliable IT support designed to optimize performance and growth.
Optimize Your Operations with Our Trustworthy IT Services
Gain expert guidance on IT roadmaps and budgeting to keep your technology aligned with business growth.
Experience minimal downtime with fast issue response and resolution under 20 minutes.
Benefit from smooth provider transitions with a 30-day onboarding plan that prevents disruptions.
Enjoy added convenience with our 1-year managed services contracts. Most clients remain with us for many years.
Get tailored IT support scalable for businesses from 25 to 1,000 users, fitting your unique needs.
Request a Quote for Managed IT Services in Boston, MA
We Value Your Feedback!
Love our service? Tell us with a Google review!
