Manhattan Network Support Company
Reinforce your connectivity with our network support services.
Strengthen performance with network design, routing, switching, and Wi-Fi built for scale and long-term reliability.
Maintain stability with high-grade diagnostics, ongoing support, and zero dropped tickets across all infrastructure.
Protect systems with VoIP and security-aligned networks supported by NIST-based policies and real-time response.
Avoid downtime with 24/7 network monitoring, fast resolutions under 20 minutes, and full vendor coordination.
Simplify IT overhead with network support that includes project management, onboarding, and streamlined execution.
Request a Quote for Network Support in Manhattan, NY
Our Clients
About CTS’ Network Support Services
For over 15 years, CTS has delivered reliable, end-to-end network support for small businesses, backed by fast response times and expert IT leadership.
Awards & Certifications
HOW WE HELP
Trusted Network Support for Growing Manhattan Businesses
Complete Network Deployment
We design, build, and manage comprehensive network infrastructure, encompassing wireless, routing, and switching, to ensure long-term stability and optimal performance for your business.
24/7 Monitoring & Diagnostics
Our team utilizes advanced monitoring tools to detect and resolve network issues around the clock, minimizing downtime and ensuring your systems remain uninterrupted.
Vendor & VoIP Coordination
We manage all infrastructure vendors, including cabling and telecom, and design VoIP systems that align with your workflows, saving you time and improving efficiency.
Expert Network Support Services Built for Manhattan Businesses
Rely on expert network support specialists who resolve issues fast to keep your business efficient, productive, and secure.
Proactive Network Support
Our proactive network support goes beyond break-fix.
We actively monitor your environment, identify potential issues before they become problems, and take action to keep your systems stable.
Through structured processes, documentation, and hands-on support, we reduce interruptions, lower risk, and help your business run more smoothly.
With no dropped tickets and issue-first resolution, we ensure nothing falls through the cracks, saving you time and avoiding costly downtime.
Network Security Services
Our network security services are designed to protect your infrastructure at every level.
We deliver 24/7 threat monitoring, phishing simulations, and NIST-aligned security policies tailored to your environment. Clients benefit from insurance readiness support, including coverage of 87 NIST CSF 2.0 subcategories, which often results in significant premium savings.
With quarterly risk reviews and clear documentation, we help businesses stay compliant, audit-ready, and fully protected against modern threats.
24/7 Network Monitoring
CTS provides round-the-clock network performance monitoring to ensure your systems are running at peak performance at all times.
Our high-grade diagnostic tools enable us to detect unusual activity or early signs of failure and address them before they impact your team.
Whether during work hours or in the middle of the night, our team is ready to respond with live support, fast resolutions, and zero delay, so your business can operate without interruption.
Cloud Network Support
We support secure, reliable cloud networking environments tailored to your business needs.
From Microsoft 365 to Google Workspace, we ensure that data is backed up, synced, and protected from internal errors or third-party risks. Our automation engine speeds up ticket response and minimizes manual effort, while our vendor-neutral strategy ensures you only pay for what you truly need.
Clients gain seamless access to support, straightforward escalation paths, and comprehensive planning for their cloud infrastructure.
Custom Network Design
Every business has unique infrastructure needs.
CTS designs and builds custom networks from the ground up, including wireless, switching, routing, and integrated VoIP systems.
We manage the entire deployment process from planning and vendor coordination to rollout and documentation, ensuring a smooth experience and a stable foundation for your operations.
Our approach reduces overhead, prevents miscommunication, and delivers a network that supports your business goals from day one.
Our Partners
What Makes CTS a Leading Network Services Company in Manhattan
15+ Years
Of IT experience
24/7
Live network support
6,000+
End users supported
Expert Support from a Trusted Network Services Provider
Get reliable, responsive network support from a skilled team of IT professionals focused on fast issue resolution and long-term system stability.
With a proven track record of high client satisfaction, our network support specialists deliver dependable service that keeps operations running without disruption.
We resolve most issues on the first call and provide continuous monitoring to maintain uptime, reduce risk, and support your business growth.
From everyday troubleshooting to complex infrastructure needs, our team ensures your IT environment stays secure, efficient, and built for scale.
Stop Connectivity Problems Before They Begin—Network Support!
Minimize downtime and maintain peak performance with responsive network support you can trust.
Discover Our Other Services in Manhattan, NY
Explore our full range of services designed to cover your business’s unique needs.
Frequently Asked Questions
How fast can your network support team resolve issues?
Our team is trained to resolve issues quickly, often addressing them on the first call.
With live support available around the clock, you’ll always reach someone ready to help, no waiting for callbacks or escalations. We don’t consider a ticket closed until the issue is fully resolved.
This approach helps ensure consistent uptime, dependable service, and a smoother overall experience for your team.
What makes your network support different from other providers?
We take a proactive approach that goes beyond basic troubleshooting. From structured onboarding to continuous monitoring, our service is designed to prevent problems before they start.
You’ll also work with a dedicated team that manages your systems, documentation, and planning, not just a single technician.
Combined with user-friendly support tools, our process reduces internal stress and keeps your network running smoothly with less effort on your end.
Can your network support scale as my business grows?
Yes, our network support is designed to grow with your business.
Whether you’re adding new locations, onboarding more staff, or expanding cloud systems, we ensure your network can handle the change. We help build and adjust infrastructure as needed, while continuing to monitor performance.
This means you can scale confidently, knowing your network will remain stable, secure, and responsive as your business evolves.
How do you help minimize downtime through network support?
We combine automated alerts, live monitoring, and expert oversight to catch and address issues before they cause disruption. Our focus on prevention means we resolve many problems before they affect daily operations. In addition, we provide planning, documentation, and consistent reporting to help identify and eliminate weak points in your infrastructure—leading to fewer outages and greater business continuity over time.
Do you offer network security as part of support?
Yes, network security is an essential part of our support services. We include protections like threat monitoring, access controls, and user training as part of a layered defense strategy.
Our team also develops and updates policies based on best practices to ensure your network is both secure and compliant.
This approach helps reduce vulnerabilities, limit downtime, and protect your systems without adding complexity to your internal processes.
Maintain Peak Performance with Trusted Network Support Services
Get 24/7 live support, fast resolutions, and strong security safeguards that keep your network safe and running smoothly.
Track support tickets, request help, and stay in control of your network with easy-to-use tools built for clarity and speed.
Prevent costly downtime with proactive monitoring and onboarding that resolves issues before they disrupt your business.
Strengthen your network with layered security that reduces risk and may help lower your cyber insurance premiums.
Gain expert insight into your network with unbiased consulting and hands-on support for every connected device you use.