CTS COVID-19 Resources for Schools and Families

Welcome to the CTS Resources for Schools and Families Guide. Below you will find resources designed to support families, school administrators, and teachers as they navigate distance learning during the COVID-19 school closure period.

Family Resources

Visit our Family Resources section if your student needs assistance using their device at home, has trouble connecting to the internet, or needs help solving a technical issue.

Topics include:

  • How do I connect to the internet?
  • How do I use my school-issued device at home?
  • How do I use my personal device to complete my school work?
  • I’m encountering technical difficulties. What do I do?

School Resources

Visit our School Resources section if you are a school administrator and need support planning for distance learning, want to learn more about content-sharing platforms, and how to manage communication between stakeholders.

Topics include:

  • How do I make sure my student and staff devices are ready?
  • How will my school’s teachers share content with students?
  • How will members of my school community communicate with one another?
  • What key operational factors should I consider?

Other Resources

We have also assembled some other resources from across the Internet that are available here:

About CTS

CTS is a technology services provider in NYC serving approximately 60 schools. Read more here.

Ongoing Insights on Remote Schooling

For teachers, parents, students, and school administrators.