MDR Services
Faced with constant cyber threats, organizations need reliable protection that allows them to focus on their growth, not their security. CTS is among the leading managed detection and response providers, offering comprehensive services that protect your systems 24/7. Our security experts use cutting-edge technology to deliver fast threat detection and response, ensuring that your organization is protected from attacks before they become a problem.
What You Gain with Managed Detection and Response
Our managed detection and response service keeps your organization secure by detecting threats early and taking swift action, reducing the pressure on your internal teams.
- 24/7 monitoring for continuous protection
- Reduced false positives, saving time
- Proactive threat detection and response
- Tailored protection for emerging threats
Keep Your Organization Safe with 24/7 Monitoring
Managing security in-house can be challenging and resource-heavy. With our MDR solutions, your organization benefits from 24/7 monitoring through our Security Operations Center (SOC). Our team of security professionals ensures real-time detection and response to suspicious activity across your network, using machine learning to identify and respond to emerging threats faster and more accurately than manual methods.
This continuous monitoring helps you avoid costly downtime and ensures your organization stays operational and secure. With our MDR security service, you get the peace of mind that your systems are protected without burdening your team.
Minimize False Positives,
Maximize Protection
One of the most frustrating challenges in cybersecurity is managing false positives—alerts that turn out to be benign but still waste your team’s time. Our MDR services minimize false positives using advanced endpoint detection and response (EDR) tools that analyze threats in real time. Our machine learning algorithms reduce the noise and help identify real, suspicious activity.
By minimizing false alerts, your team can focus on growing your organization while our security professionals handle actual threats with precise, timely response actions.
Proactive Threat Hunting to Stay Ahead
Most cybersecurity solutions are reactive, waiting for an attack to happen before responding. CTS takes a proactive approach through threat detection and response. Our security services include proactive threat hunting, which identifies vulnerabilities and emerging threats before they can be exploited. We don’t just wait for a breach—we actively search for signs of suspicious behavior, ensuring your systems remain secure.
Our MDR solutions are designed to stay ahead of the latest threats, offering your organization a layer of protection that evolves with the cyber threat landscape.
Expertise and Technology Working Together
Our managed detection and response services integrate cutting-edge security products with the expertise of our security experts. We use tools like endpoint detection and response and advanced machine learning models to ensure the quickest possible reaction to security incidents.
With access to our experienced security professionals and MDR security solutions, your organization is fully protected from cyber threats. Our Security Operations Center (SOC) works as an extension of your team, managing everything from threat identification to response actions, so you don’t have to.
Comprehensive IT Management for
Total Protection
We provide a full suite of managed security services, including managed detection and response (MDR), advanced email phishing protection, and proactive IT support. Our MDR security service protects your organization from cyber threats while ensuring compliance with industry standards.
By partnering with CTS, you gain access to security experts who continuously monitor for suspicious activity and ensure that your systems are protected against the latest threats. Our approach combines security products, cutting-edge technology, and hands-on expertise to give your organization the security it needs to thrive.
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FAQs About Our MDR Services
How does CTS MDR protect our business from cyber threats in real time?
CTS MDR provides real-time cyber defence by combining advanced threat detection technology with expert human analysis to identify, investigate, and neutralise threats before they cause damage. Unlike traditional systems that simply alert you to a problem, CTS actively monitors your environment 24/7, using machine learning and behavioural analytics to spot suspicious activity—whether it's an insider threat, malware, or a subtle data exfiltration attempt. When a threat is confirmed, our security operations team responds immediately, containing the incident and guiding your IT team through remediation. It’s not just reactive protection - it’s intelligent, real-time defence that works as an extension of your security team.
What’s the difference between MDR and traditional security monitoring?
Traditional security monitoring is often passive—it collects logs, generates alerts, and leaves the burden of investigation and response on your internal team. In contrast, CTS MDR is an active, fully managed service that includes threat hunting, real-time analysis, and incident response. With MDR, you're not just getting alerts - you’re getting a dedicated team that investigates anomalies, confirms real threats, and takes action when necessary. It’s the difference between having a smoke alarm and having a fire department on-site, ready to act. MDR brings together technology, threat intelligence, and expert analysts to deliver a faster, more precise defence against today’s complex attacks.
How quickly does CTS detect and respond to security incidents?
Speed is everything in cybersecurity, and CTS delivers. Our MDR service is built for rapid threat detection and response, typically identifying threats within minutes and initiating containment procedures almost immediately. Using automated correlation engines and 24/7 analyst oversight, we cut through alert noise to isolate true threats in real time. Once confirmed, we act fast—blocking malicious activity, isolating compromised devices, and notifying your team with clear next steps. Whether it’s ransomware, account compromise, or unusual behaviour on the network, CTS ensures that threats are not only seen early but stopped before they spread.
Does CTS offer 24/7 monitoring and threat response?
Yes - CTS provides around-the-clock monitoring and rapid response, every day of the year. Our Security Operations Centre (SOC) operates 24/7, staffed by seasoned analysts who continuously watch over your environment for any signs of compromise. This means no blind spots, no off-hours vulnerabilities, and no delay in escalation when something goes wrong. Whether it’s 2 PM on a Tuesday or 3 AM on a public holiday, your systems are protected by a team that’s always alert, always ready. With CTS MDR, you’re never alone in facing cyber threats—there’s always a team on your side.
What kind of reporting and insights do you get from the CTS MDR service?
With CTS MDR, reporting goes far beyond basic logs and dashboards. Clients receive comprehensive, context-rich reports that break down detected threats, response actions taken, and recommendations for future prevention. These include attack timelines, affected systems, risk levels, and how the threat was neutralised, presented in both executive summaries and technical detail. You’ll also receive trend analysis, threat intelligence insights, and ongoing guidance to help improve your overall security posture. CTS gives you not just visibility, but clarity—empowering smarter decisions and strengthening your defences over time.