An Exceptional Queens IT Company
Drive efficiency with one of the region’s leading IT firms!
Free your internal team from complete IT oversight so you can focus on growth while we handle all systems, planning, and transitions.
Avoid costly delays with ultra-fast IT support that resolves most issues in under 20 minutes.
Make confident, future-proof IT decisions with strategic guidance from dedicated experts aligned to your business goals.
Lower your cybersecurity risk and reduce insurance premiums by up to 30% with proactive protection and policy support.
Get transparent and predictable pricing with detailed service packages for more innovative IT budgeting
Request a Quote from our IT Company in Queens, NY
Our Trusted Clients






About CTS’s IT Firm
With over 15 years of IT experience, we provide always-on support, proactive cybersecurity, and expert planning to help your business stay secure, agile, and future-ready.

Awards & Certifications




















The IT Company Driving Business Success All Over Queens
Strategic IT Guidance
Get expert-driven roadmaps, budgeting support, and long-term planning that align your tech with real business goals, not just daily tasks.
Lightning-Fast IT Support
We resolve most issues within 20 minutes, offering 24/7 live support and a dedicated staff that fixes problems the first time.
Bulletproof Cybersecurity
Protect your business with 24/7 threat monitoring, user training, policy creation, and compliance tools that reduce risk and lower insurance costs.

IT Services in Queens that Get the Job Done
Work with a certified IT team that delivers fast fixes, proactive care, and a customer experience built on reliability and trust.
Keep your business running smoothly with proactive monitoring and rapid-response support from a team of proven IT professionals.
Reduce costs and streamline operations with outsourced IT, strategic vCIO guidance, and industry-specific project execution.
Cut your cyber insurance costs by 30% or more with expert-built security policies aligned to leading industry frameworks.
Access 24/7 IT support with rapid response, transparent ticketing, and experts who resolve root issues, not just patch problems.
Rely on fast, expert remote and on-site support that keeps your business running without disruption.
Boost reliability and cut downtime with 24/7 network monitoring, expert planning, and seamless project management.
Align IT with expert consulting, smart budgeting, and tailored planning to drive growth and simplify tech decisions.
Ensure uptime and security with 24/7 monitoring, remote management, smart asset tracking, and user access controls.
Protect your IT environment with real-time monitoring, access controls, and integrated surveillance systems.
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What Makes Us a Top IT Company in Queens

A Responsive IT Company That Solves, Not Just Supports
As a leading IT company, we provide more than just technical support; we deliver end-to-end solutions that keep your business running without interruption.
Our certified experts offer 24/7 remote and on-site assistance, resolving most issues in minutes. But we don’t stop at quick fixes. We proactively identify root causes, implement long-term solutions, and reduce your overall ticket volume with smart automation and strategic planning.
Backed by tools like CTS Chat and the CTS Portal, we ensure seamless communication and transparent progress tracking.
Our approach is designed to minimize downtime, eliminate recurring tech issues, and align IT operations with your broader business goals, making us a partner, not just a provider.
Start your journey with CTS and experience IT support that drives real business results. Book your free consultation today.
Explore Our Other Services in Queens
Access a full suite of IT services tailored to meet your business’s needs effectively.
Frequently Asked Questions
What sets you apart from other IT service providers?
We don’t just fix IT problems; we take ownership of your entire IT environment. From onboarding and documentation to long-term planning and strategic guidance, we’re focused on outcomes, not quick wins.
You’ll work with a dedicated team of advisors, have access to 24/7 live support, and benefit from automation, cybersecurity, and expert project delivery, all in one place.
With years of experience and a high satisfaction rate, our performance speaks for itself.
How fast do you respond to IT issues?
We respond and resolve most issues in under minutes. It’s not just about speed, it’s about doing the job right the first time.
Our team follows a service-first approach, utilizing tools such as our live chat and support portal to keep you updated in real-time.
We don’t close tickets until the issue is fully resolved and you’re confident that everything is working as it should.
Am I locked into a long-term contract?
No, and that’s intentional. We work on 1-year agreements because we believe long-term relationships should be built on value, not obligation.
Our goal is to earn your trust through consistent delivery, reliable support, and strategic results. We don’t rely on fine print or lock-in clauses. Instead, we focus on being the kind of partner you’ll want to stay with because you see the results in your operations, your budget, and your peace of mind.
This flexibility gives you confidence and control, while we stay accountable for performance.
What kind of companies do you work with?
We typically work with organizations that have between 25 and 1000 users, but we don’t limit ourselves by size.
What matters more is the mindset and the need, whether you’re growing fast, juggling IT gaps, or looking for a more strategic direction.
Our clients span different sectors, and we’re used to adapting to diverse operational needs. We can fully manage your IT, work alongside your internal team, or focus on specific areas such as project execution, cloud migration, or cybersecurity.
What’s your onboarding process like?
We have a clearly defined 30-day onboarding plan designed to minimize disruptions. From day one, we take full ownership of the transition, handling all provider communication, documentation, knowledge transfer, and setup tasks.
Our team coordinates every step and keeps you in the loop with proactive updates, so you’re never left wondering what’s happening. We also offer training for your team, if needed, and ensure everything is running smoothly before we officially take over.
It’s a process we’ve refined over the years to make sure your switch is seamless, predictable, and sets the tone for long-term success.

Streamline Your Business with Queens’ Leading IT Company
Streamline IT onboarding and vendor coordination to reduce overhead, eliminate delays, and free up internal resources.
Work confidently with an award-winning IT partner recognized by CRN MSP 500 and Clutch for excellence and reliability.
Minimize costly downtime with IT support that resolves issues in minutes, keeping your business running smoothly.
Align tech with business goals using strategic IT planning, expert budgeting, and a dedicated advisory team for growth.
Protect your data with 24/7 monitoring, staff cybersecurity training, and secure cloud backups